Is Amazon a good company to work for as a CS Operations Manager?

CS Operations Manager professionals working at Amazon have rated their employer with 3.4 out of 5 stars in 131 Glassdoor reviews. This is a lower than average score with the overall rating of Amazon employees being 3.5 out of 5 stars. Search open CS Operations Manager Jobs at Amazon now and start preparing for your job interview by browsing frequently asked CS Operations Manager interview questions at Amazon .

Does Amazon pay CS Operations Manager employees well?

CS Operations Manager professionals rate their compensation and benefits at Amazon with 3.3 out of 5 stars based on 131 anonymously submitted employee reviews. This is 11.4% worse than the company average rating for salary and benefits. Find out more about CS Operations Manager salaries at Amazon.

How happy are CS Operations Manager professionals working at Amazon?

43% of CS Operations Manager employees at Amazon would recommend their employer to a friend. This rating has decreased by 15% in the past 12 months. CS Operations Manager professionals have also rated Amazon with a 2.6 rating for work-life-balance, 3.4 rating for diversity and inclusion, 3.2 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at Amazon?

Warehouse Associate (11107) , Warehouse Worker (6907) , Associate (6207) , Software Engineer (6149) , Area Manager (5685) , Software Development Engineer (SDE) (3503) , Fulfillment Associate (3405) , Software Development Engineer (3174) , Customer Service Representative (3042) , Program Manager (2475) , Operations Manager (2293) , Customer Service Associate (2215) , Sortation Associate (1864) , Manager (1454) , Process Assistant (1422)

What are the pros of working at Amazon according to real employee reviews?

"Pay is good but not worth the asks made from IT and how they are treated" ((in 19402 reviews)); "Their health benefits is good and their career choice is helpful to start a new career" ((in 13179 reviews)); "A lot of information that is useful and great people to go to when you need something" ((in 7769 reviews)); "The pay: the base salary is good and the sign on bonus was great." ((in 5768 reviews)); "The work culture is good and I never felt that I was new in the company" ((in 4816 reviews))

What are the cons of working at Amazon according to real employee reviews?

"You do work bloody hard and very long hours so there is no work life balance" ((in 10111 reviews)); "You work long hours and not as many breaks as you would like or need at times" ((in 7062 reviews)); "Poor management and it's difficult to get a hold of someone when there's a problem that needs fixing." ((in 6647 reviews)); "There are also bad managers that are rude and do not care about the feelings of their associates." ((in 5201 reviews)); "The company advertises peak season as the long hours and hard push but it really happens routinely throughout the year." ((in 2403 reviews))

Amazon CS Operations Manager reviews

3.4

43% would recommend to a friend

(131 total reviews)

Andrew Jassy

46% approve of CEO

45% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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CS Operations Manager employees have rated Amazon with 3.4 out of 5 stars, based on 131 company reviews on Glassdoor. This indicates that most CS Operations Manager professionals have a good working experience there. Amazon is rated in line with the average (within 1 standard deviation) by CS Operations Manager professionals compared to other employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

131 reviews

2.0

Apr 7, 2019

Horrible Company recently .

Cs associate

Recommend

Business Outlook

Pros

Cool managers. Huge number of leaves.

Cons

No growth at all and benefits have been deducted currently as well.

1.0

Mar 13, 2019

Benefits not offered to all employees!

Cs representative

Recommend

Business Outlook

Pros

Finally, make a decent wage $15 / hour is decent! Some of the management is open to feedback.

Cons

I started in 2017 as a Flex PT Employee. My hours change every 3 weeks based on business need. We average 20-28 hrs/week. During peak season (Nov - First part of Jan) we work full time or more hours in a week. July we work 30-40 hrs per week for about 2 weeks for Prime Day. Because we flex our schedule I thought it was great they gave us medical benefits. I qualified for Medicaid and stayed on it. So now it's 2019 and I don't qualify for Medicaid due to the pay increase and now Amazon is not offering us benefits for medical and prescription. Not sure what I'm going to do.

4.0

Jan 29, 2019

Good experience

Cs specialist

Recommend

Business Outlook

Pros

friendly people Great growth opportunities

Cons

politics within the company frequent management changes

Viewing 124 - 126 of 131 Reviews

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