Amazon reviews

3.5

60% would recommend to a friend

(209,652 total reviews)
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Andrew Jassy

50% approve of CEO

57% positive business outlook

Amazon has an employee rating of 3.5 out of 5 stars, based on 209,652 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

210K reviews
1.0
May 3, 2013
Recommend
Business Outlook

Pros

so called brand - nothing else

Cons

# 1 -> Risky for outside hires You see Amazon recruiting all the time. Reason is high attrition not need for employees. Out of every 100 external hires, 30 quit before 1 year; 80 quit before 2nd year end and only 7% remain till the end of 4th year when the RSUs vest So if you are an outside hire chances are 0.3 that you will have to quit before 1 year denting your CV. Too high a risk # 2 -> Be ready to be micromanaged Jeff Bezos is a infamous micromanager. 90% of managers in Amazon micromanage. You will be told what to do - including fonts in word documents, type of excel to create, what type of comments to provide # 3 -> Nobody will care for you HR is non-existent in this company. Leadership principles are a big hoax. Only on paper, none followed. Managers interested only in furthering their own careers. No meaningful career discussions possible # 4 - > Career levels -> You will be below the ones that joined out of campus or stayed many years in Amazon by a drastic margin Career Levels in Amazon are: Level 4: SDE - 1 Level 5: SDE - 2, TPM, Manager - II, Product Manager Level 6: SDE - 3, Sr Engineer, TPM-III, Manager-III, Sr Product Manager Level 7: Principal Engineer, Principal TPM, Senior Manager - Software Dev, Senior Manager - Product Management (They will camouflage this in the external market as "General Manager" to hoodwink ppl) Level 8: Director Level 10: VP (There is no level 9) Level 11: SVP Level 12; Bezos (CEO) For internal campus hires Level 4 - usually a SDE stays 2-3 years before making to Level - 5 Level 5- Level 5 to 6 is tough and can take upto 3-5 years. level 6 to 7 is also 3-5 years For external hires (outsiders) Level 4: Folks with less than 4 years work ex OR with salary lower than max band of Level 4 will come here Level 5: Folks with salary less than max of Level 5 OR with upto 9-10 years are hired here Level 6: Folks with less than 15-16 years are hired here Level 7: need 15+ So net-net if you are at level 6 outsider - you could be director at Travelocity while a campus hire can be there within 5 years VERY bad for outsiders A director at Yahoo may join at Level 7 and report to a joker with no ppl manager skills 10 years younger to him. (Associates team in Bangalore is one such team - worst to work for) # 5: Pay They design pay with base pay + sign on Sign-on is for first year and second year - it is a trick to ensure you run on treadmill for 2 years and your salary at beginning of 3rd year can be less than the first year if you are not promoted # 6: Recruiters lie Due to high hiring bar and bar raiser interviews, they reject most that interview. This means recruiters are under tremendous pressure to get candidates in. Some positions are open for 6-12 months and finaly moved back to Seattle. So recruiters lie left, right and center to get candidates in. Don't trust the recruiter #7: Lack of social etiquette It is Amazon's official line that since ppl are overworked they don't socialize and develop social etiquette. Typical Amazon manager (those who grow from within) are abrasive Net-net bad place to join for anyone experienced. Risks outweigh benefits. Infact unless they offer 3X pay (which they won't), not worth joining Amazon. Recommend this company to your worst enemy

4.0
Mar 29, 2017
Recommend
Business Outlook

Pros

- super smart people, the best of the best from schools - if you get hired here, you will be hirable anywhere, recruiting process is tough - the pay is above average, probably 1.5 times elsewhere (but the expected results are 150% of elsewhere too) - lots of opportunities to work on new, innovative projects - cool SLU campus, lots of options for food and drinks after work

Cons

- frugality is taken to the extreme, only 2 weeks vacation, parking takes a year or more to get, zero perks (not even free Prime), no fitness allowance, poor 401k - your peers will stab you in the back, your manager will blame you for their errors, you can't trust anyone - people who throw others under the bus and take credit for other people's work get promoted - expectations 60 -70 hours a week, some teams expect Sunday to be an "in the office day", headcount never gets filled, teams are always short a few people but the work keeps piling on.

2.0
Aug 19, 2014
Recommend
Business Outlook

Pros

monetary compensation (base salary, stock options, quarterly bonuses, sign on and retention bonuses) benefits (fairly generous time off, cheap health plans) company reputation 10% employee discount ability to transfer after 12 months in a position

Cons

Where to begin... Everything you'll read in the previous reviews about the Area Manager job and Amazon are true. You'll think that with years of supervisory/management experience that you can handle the job. The base salary, bonuses, and stock options look so good on paper that you feel like an idiot if you don't take it. But the fact is, as previous reviews state, they are a trap (relocation and sign on have to repaid even if you're fired), the stock options are drawn out over four years. The majority of AM hires won't see four years, so think about that. The 401k match is the same. So much of that fancy number on the offer letter is tied to a length of time in the company you probably won't make. You are micromanaged into a fine dust everyday by your Ops Manager who is more than likely funneling down the same treatment that they're receiving from the Sr. Ops Manager. You will be called every 10 minutes to be asked about something you gave an update on the previous call 10 minutes earlier. The only way to get a temporary break from it is to take your lunches and breaks outside of the building. You will be called all the time, bathroom and all, to be asked 'what's going on in (insert department)'? Despite having 'manager' in your title you are a front-line grunt, that is it. Your years of industry or military experience don't mean squat. You WILL be explained the simplest concepts in-depth by Ops and Sr. Ops. You have no say-so in how the actual operation is run, EVERYTHING is run by an Ops Manager. You will run every single operational decision you want to make by the Ops Manager first. It may or may not be listened to. You will be asked to explain why your department failed to make plan or rate despite you having had ZERO say in staffing, labor allocation, planning, work flow, etc. Know that the hourly associates are treated with absolutely zero respect. They do not matter to senior management, at all. There is no attempt to make them feel as if Amazon is a place to make a career. They are required to do more and more every day. And if they don't or can't then they'll just bring in the next bunch of temps to take their place. Their performance is reviewed by the entire senior management team every week in what's called SPPR. Literally one bad day can put an associate on a written warning, one! Management attempts to appease them with things like a board to bring up complaints, ice cream every few months, or an annual picnic that less than a third will attend. And don't ever make the mistake of trying be an advocate for the hourly associates. When you apply you may be subject to a bait and switch. A position in a popular city may be posted, you'll apply to that position, only for the actual location to be another city when you're offered. They have to do this for the smaller (very small) cities like Campbellsville, KY, Fernley, NV, and Coffeyville, KS. They'll sell you on the ability to transfer after 12 months. What they don't tell you is that it's completely up to the senior management at your site to sign off on it. And if senior management has some site specific rule, such as minimum time in the building, or they aren't full of AM's, your transfer will be politely declined with a smile. And there is nothing you can do about that. The management team is a rotating door. Your associates (the ones that do actually care to talk to you) will tell you that you're at least the 25th manager they've had, depending on long how they've worked there. Yeah, I'll say that again, at least the 25th. Most Amazon sites have been open only since 2006. Let that sink in. Don't bother getting too close to the other AM's. The quickest way to move up to Ops is by throwing other AM's under the bus. You'll recognize these AM's because they will send by out bi-weekly emails to the entire management team calling out any mistakes that you've made and what they've done or are doing to fix it. They look for a weak link. And the only way to get it to stop is to do it back to that person. It creates unnecessary competition and distrust. 3 days off sounds good...if it happens. Your shift will probably be called for mandatory OT at minimum once per month, and it will be at the last minute, and it MAY happen on a day that's not your scheduled OT day. Associates have to stay under 50 hours per week, even if they're called in for mandatory OT. That means you'll spend so much time being short because you have to send people home early. And lastly...you will be required to do physical labor. And not just throwing a couple boxes here and there or picking in the aisles a bit to help. You will do the job that your associates do...a lot! It doesn't sound so bad until you realize that you've spent a huge chunk of your day having to do it... in addition to the countless flavor of the day projects assigned to you or all of the admin duties. Every day. Again, there's nothing wrong with a little manual labor, but a highly compensated and experienced people manager shouldn't have to spend several HOURS of their day doing what hourly associates are being paid $12/hour to do. It's a waste of their skills and talents.

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