Nothing "Specialist" about the role
Pros
Good healthcare, benefits and compensation package Great facilities
Cons
AHS - This is basically a call centre role which requires you to be on call from the start till the end of your shift. Job description is misleading which explains the high turnover rate and mass hire that is still ongoing since the start of the department in SIN. Work done here does not feel meaningful and impactful at all as it could've been easily covered by the other teams through restructuring. The management does not (and will not) care about the duration of your stay - headcount is simply replaced through new hires daily that are clueless and farewells are like bread and butter in this team. Bias and favouritism from team leads/managers are so prevalent that they are not even discreet about it. Career progression is not judged by the hard work you've done but rather on the hands of management which are all highly uncoordinated and probably not even sure of the groundworks done by the "specialists". This breeds a cult-like and toxic environment as everyone struggles to get themselves on the good books of the managers in order to advance in the position. Hardworking individuals are all leaving one by one as the working environment is so depressing and there's practically zero opportunity to progress if you do not butter up to anyone. Feedback system is in practice for the sake of it - mostly patronised and no feasible action done no matter how many times it was highlighted. Unnecessary meetings called for on a daily basis that discuss meaningless topics. Be ready for top-down management style and micromanaged while in this team. I feel the company itself is a great place to work at, just not in AHS. If a call centre job is what you're looking for, would still suggest you to look elsewhere with better management that actually cares for your well-being and career interest, do not get enticed by the company brand name. Considering a call centre role is already stressful enough, it is just not worth it to be here dealing with all these politics and compromise on your mental health.
