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      Amazon

      Engaged Employer

      Amazon reviews

      3.5

      60% would recommend to a friend

      (209,907 total reviews)
      avatar

      Andrew Jassy

      50% approve of CEO

      57% positive business outlook

      Ratings by demographic groups

      Amazon has an employee rating of 3.5 out of 5 stars, based on 209,907 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amazon employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Reviews by job title

      210K reviews
      1.0
      Jan 2, 2013

      It will be a hard slog, and if you start at the wrong group you're in big trouble

      Software development manager
      Recommend
      Business Outlook

      Pros

      - Cutting edge technology (at least in some groups) - Excellent tooling/infrastructure for SDEs. Good (not too burdensome) processes. - Smart engineers - Good pay and decent benefits - Stock doing well so RSUs can be worth a lot (if you join at a low point in stock price).

      Cons

      - Terrible oncall in almost every group. You will get very little sleep. All manner of abuse of employees is justified on the basis of Customer Obsession (employees are not treated as 'customers'). - Software quality is often sacrificed by managers to meet deadlines and blame for failures placed on engineers (so the only way for a SDE to deal with a sev-2 is to kiss that long weekend goodbye and at least show you are working on the problem). - Turnover rates in some groups are very very bad, particularly some platform teams. Managers last less than six to twelve months (these folks typically leave Amazon because you can't transfer internally before 12 months are over). If you are an SDE, forget about stability and continuity. - As AWS becomes successful, the platform teams are getting political at the manager/sr. manager levels. The organization runs on fear. You don't know when you'll get thrown under the bus. It's less of an issue at the SDE level. - Expect to beg for productivity software and decent quality laptops/computer peripherals (or buy your own). This applies across Amazon.

      2.0
      Apr 30, 2011

      Avoid if you're looking for work-life balance and decent pay

      Systems engineer
      Recommend
      Business Outlook

      Pros

      Good name to have on CV Scale,scale and scale - gigantic network with over 1mill servers smart people interview process - relevant questions, friendly and professional atmosphere role changes every 6-12 months - from coder to sysadmin to netadmin, etc...

      Cons

      low pay compared to rivals in Dublin (Google, MS, Facebook) ridiculously poor benefits - cheapest health cover and worst pension scheme one can get on the Irish market combined with 3x years salary in case of death... no work-life balance - 10-12 hour days are the norm, 24 hour on-call shifts on consecutive days are not rare either no parking spaces for employees overtime is not paid - time in lieu is dependent on manager revolving door - main theme: stay for 2 years then leave and join the better paying Internet giants in Dublin (Google, MS, Facebook). poor facilities - place looks like crammed call centre in a third world country Avoid the following teams: DevSupport, NetOps, TechOps

      3.0
      Dec 24, 2010

      Becoming a political, toxic environment

      Divisional merchandise manager
      Recommend
      Business Outlook

      Pros

      1) A successful model that will one day probably make it the largest retailers in the world, 2) Pay. Employees are very well paid and it makes it hard to leave even if you are miserable. 3) Very smart, talented people to work with. 4) It is cool to say you work at Amazon.com 5) Jeff Bezos is a visionary and always thinking 10 steps ahead. Yes Jeff it is still day 1.

      Cons

      1) The Top Grading policy of getting rid of the bottom 10% is ridiculous. Amazon already has most of the best people. There are a lot of empty chairs. We have gotten rid of a lot of good people because they no longer met the bar. Well the bar is now too high and there are not enough candidates to fill them. We are interviewing people that we passed on years ago because we have let people go that were better then them. Those people will be let go in less than 2 years and it will cost the company a lot of time and money. Some of the great people that were let go should be hired back over the candidates that are available now. 2) People are miserable because of #1. They feel like it is only a matter of time before they are let go no matter how hard they work and how good they are. Truly a toxic environment where people are being paralyzed by feer. This is not what Jeff intended. 3) Management that is excelling and moving up are the ones that operate best in this environment and play the political game. Move to a new area. Lop off a bunch of heads (of good people) and say that you have raised the bar when in fact all you have done is create chaos and fear and actually slowed down the company from becoming the greatest retailer in the world. Shame on you it will catch up to you in the long term. 4) Some really great people no longer want to work here because of this enviroment and if you want to leave and go work for a company that does not treat people this way as a manager you may get type cast when in fact you do not believe in this at all.

      Viewing 496 - 498 of 209,907 Reviews
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      Glassdoor has 251,476 Amazon reviews submitted anonymously by Amazon employees. Read employee reviews and ratings on Glassdoor to decide if Amazon is right for you.