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      Amdocs

      Engaged Employer

      Amdocs reviews

      3.7

      67% would recommend to a friend

      (13,152 total reviews)

      Shimie Hortig

      63% approve of CEO

      55% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.6

      Work/Life balance

      3.5

      Compensation and benefits

      3.5

      Career opportunities

      3.1

      Senior management

      Amdocs has an employee rating of 3.7 out of 5 stars, based on 13,152 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Amdocs employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      3.0
      Nov 1, 2023

      Good place to work in some circumstances

      Devops engineer
      Recommend
      Business Outlook

      Pros

      - Good vacation policy - Good only for freshers as alot is invested in early stage learning but 3 years is deadline for your learning here. - Good return policy to Amdocs which serves as a hack to increase your pay by switching, and comeback and do the same work you are doing but with better pay. - Free food and various similar perks are great.

      Cons

      - Management performed Layoffs like a Ninja. People were silently let go in market down time using PIP and then asked to self resign. The company environment in 2023 early layoffs was scary. - Once layoff was done, started hiring freshers with 10-13LPA while people with even 3-4 years experience were making less than them and mentoring these expensive freshers. - Management always shows everything is spotless and then suddenly starts breaking bombs like “No one in company will get any hike” - happened for FY 2023

      5.0
      May 16, 2017

      IT services team TUPE'd across to Amdocs

      Group leader
      Recommend
      Business Outlook

      Pros

      Decent Pay. Incredibly supportive management team who want you to grow as a team member. No limit to responsibilities. You're left alone to do your job devoid of micromanagement or 'pigeon' managers. Good flexibility in working hours and working from home.

      Cons

      Poor redundancy package. Not much else really. The only other downside is having to deal with some difficult customers but that's the nature of the role.

      5.0
      Jan 8, 2017

      Always ask about the project completion date or contract termination date of the project/team you'll be joining

      Technical & business operations analyst
      Recommend
      Business Outlook

      Pros

      Amdocs is a great company. Infrastructure is very nice. If your team members, TL, Manager are nice and don't play politics ... you can happily work in Amdocs for all your life. They give you free snacks, fruits too Swipe your i-Card for Rs. 35 coupon and you can use the same at Subway/CCD/Cafeteria for a value of Rs. 120. Amdocs also gives shift allowance that too on per-day basis. So if your shift timings are not general then you'll get Rs. 200 or Rs 400 or Rs 650 on per day basis depending upon our process. Employees are also very nice. I didn't bond too well within my team but made few good relations outside the team. Everybody is very helpful, nice. If you're 2-4 years experienced, you can walk to your Senior colleagues and ask for their advice for growth. You can trust their guidance (I even used to chat with Seniors outside Gurgaon Office).

      Cons

      I'll only advice you to be careful while joining and always ask about the project you'll be joining, when it started and when the contract is going to end. In my case, 10 people were hired for a work which can be done by 5 people. Maximum 6. So after 8 months, 4 of my team members were merged with a different team. 2 Team members who were on contract were released. Sadly, I also got released few days back. This not just happened in my Team. In many teams this is happening. I don't know if this practice is being followed all over the Amdocs or only in India offices, Gurgaon office to be specific. A colleague with 5-6 years experience in SW Testing was shifted in my team as the project in which she was working was completed. Her profile actually got de-promoted. So be careful. All the very best. Good Luck !!!

      Viewing 106 - 108 of 13,152 Reviews
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      ReviewsAmdocs reviews

      Glassdoor has 14,256 Amdocs reviews submitted anonymously by Amdocs employees. Read employee reviews and ratings on Glassdoor to decide if Amdocs is right for you.