Amdocs reviews

Limited promotional career growth unless you work at the headquarters oversees. In fact, that's where all major decisions are made, resulting in a subset of the company population driving everything for all of the other global regions. Tends to make the rest of the company feeling like they are on the outside looking in. Considering most of the revenue is generated in the US, and in other countries, outside of the HQ location, it makes for a peculiar power imbalance. The promotions, rewards, and opportunities happen in one country, while the rest of the larger employee base operates as an outpost. The worst part is that employees get used to this unhealthy arrangement that they hardly notice that their empowerment has been zapped away from them.

After working for Irish owned/Ireland based companies for a decade, joining Amdocs (through acquisition) was like being drafter to the Army. The company structure has several, rigid layers; the upper management is inaccessible. It was very difficult to get things done, no informal routes, results can only be achieved by escalation upwards. There were many unkept promises, and even the ones kept were greatly delayed (I have been awarded and the award (a new laptop...) arrived almost a year after it was promised). The corporate policy seemed to be: deliver results that just meet agreed quality/functionality and fix issues later; do it as cheap as possible. Amdocs said before acquisition that they need our experience, the skilled people; but of course they only needed the existing customer base. They did not make anyone redundant, but (actively) let the situation deteriorate to the level where people rather voluntarily resigned.