American Express reviews

4.1

82% would recommend to a friend

(18,647 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,647 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Sep 12, 2023
Recommend
Business Outlook

Pros

If you work in travel lifestyle you could receive a two night stay at an amex fine hotel. You were also able to work virtually

Cons

The CMM role was basically a customer service rep. You were asked to deliver on unreasonable promises to high caliber clients while making Pennies. Management is so far removed from reality and management appeared nice but didn’t really value good employees.

2.0
Sep 5, 2023

Stressful

Recommend
Business Outlook

Pros

Good Pay and Benefits and bonus

Cons

AI Artificial Intelligence and always-changing metrics

2.0
Aug 27, 2023
Recommend
Business Outlook

Pros

Let me know when you find one

Cons

Training extended, Micromanagement or nonexistent leadership guidance, no career development, pay is not a livable wage

Viewing 382 - 384 of 18,647 Reviews

Glassdoor has 22,005 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.