American Express reviews

4.1

82% would recommend to a friend

(18,658 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,658 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Dec 7, 2016

Sinking ship

Recommend
Business Outlook

Pros

Great work life balance. Lots of flexibility, working from home is quite common. Ability to move across the business and geographies.

Cons

The company has lost its way. Leadership lacks a vision or strategy for how to grow the business and weather the changing landscape. Lack of innovation and real aversion to risk taking will ensure that Amex won't survive the long run. It's too bad. It used to be a great place to work. Nowadays it's a talent drain.

5.0
Nov 15, 2016

Issue Manager

Recommend
Business Outlook

Pros

Flexible schedules, great development opportunities

Cons

Internal candidates seeking promotions will be offered a salary significantly lower than ones made to external candidates. It is more profitable to leave the company and post externally.

3.0
Nov 2, 2016
Recommend
Business Outlook

Pros

great benefits, employees are nice to work with and care about their clients.

Cons

I feel micromanaged with constant evaluations of job from outside source. It almost makes you feel paranoid about doing something wrong. Pay is on the lower scale for the work done.

Viewing 460 - 462 of 18,658 Reviews

Glassdoor has 22,017 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.