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      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,669 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      80% positive business outlook

      Ratings by demographic groups

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,669 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

      Reviews by job title

      19K reviews
      4.0
      Nov 17, 2015

      Executive Assistant

      Executive associate
      Recommend
      Business Outlook

      Pros

      Good benefits, diversity amongst staff, good work/life balance.

      Cons

      They are always reorganizing the company which leave many experienced loyal employees looking for work.

      4.0
      Oct 29, 2015

      Company Undergoing Significant Change

      Director of product development
      Recommend
      Business Outlook

      Pros

      Solid company; Exceptional brand; Highly focused on Service and Customer Experience; Global opportunities. Smart, talented workforce. Generally a solid, positive work culture (but varies from business unit to business unit).

      Cons

      Company is in a transitional phase; Has experienced a lot of talent flight in the past two to three years. Lost some key Co-Brand partnerships (Costco; JetBlue). A major (and costly) push to be a more financially inclusive brand expanding into the Prepaid Card space has largely failed to produce sustainable results or profitable contribution to the bottom line. But changer and transition can also create opportunities. 2016 may be a challenging year for this firm.

      5.0
      Sep 21, 2015

      Excellent company with great culture.

      Operations manager
      Recommend
      Business Outlook

      Pros

      Work life balance. Acceptable pay. Good people. Collaborative environment. Great products and brand

      Cons

      Perferental treatment given to minorities (women, LGBT, ethnic minorities, etc.) Very good and inclusive environment but overly concerned with promoting minorities rather than high performers. Lots of White Males complain about this within the company.

      Viewing 487 - 489 of 18,669 Reviews
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      Glassdoor has 22,029 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.