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      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,675 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      80% positive business outlook

      Ratings by demographic groups

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,675 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

      Reviews by job title

      19K reviews
      4.0
      Mar 10, 2014

      good work culture

      Dispute analyst
      Recommend
      Business Outlook

      Pros

      - transparent communication, open minded - easily adaptable - blue box value

      Cons

      - so many compliance issues involved : no phone, lock your comp, etc

      2.0
      Dec 21, 2013

      Marketing Manager

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      There are a few genuine people there…

      Cons

      1. Passive Aggressive Culture 2. Everything is about perception versus the work that you do. If you're lucky to be in the right role with good boss and exposure -- you're in a great spot and you'll love the place. If you're not working on the right team and project, then even if you work around the clock, you won't be recognized. 3. Everyone spends most of their time managing up…

      1.0
      Dec 19, 2013

      Not the company it used to be - Amex Travel Services

      Travel counselor
      Recommend
      Business Outlook

      Pros

      co-workers were great It used to be a great company, for over 20 years, but not any more

      Cons

      Management has put unrealistic requirements on the travel agents. They have reduced staff and demanded higher productivity. They want more, faster, and no mistakes. They have gone so far overboard it's unbelievable and for most not obtainable. Stress, stress, stress, is what you get if you work for AMEX.

      Viewing 511 - 513 of 18,675 Reviews
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      ReviewsAmerican Express reviews

      Glassdoor has 22,037 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.