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      American Express

      Engaged Employer

      American Express reviews

      4.1

      82% would recommend to a friend

      (18,675 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      80% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.2

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,675 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      2.0
      Jun 13, 2013

      Decent company with some major corporate flaws; poor outlook for an extremely powerful brand

      Project analyst
      Recommend
      Business Outlook

      Pros

      Mostly good people working for the company (band 35 and below) Decent pay Superior brand

      Cons

      Leaders (Band 40 and above) tend to be duplicitous, cruel and only concerned about a narrow scope of interest; Employee development is given lots of lip service and not many real results resulting in a company where advancement from the ranks is nearly impossible; Overly complex matrix organization structure that gets in the way of real innovation; For a Fortune 100 company they tend to be skinflints with regard to travel, expense reimbursement, etc.

      3.0
      May 16, 2013

      Great work/life balance but not particularly motivating and enriching.

      Senior product manager
      Recommend
      Business Outlook

      Pros

      Well educated colleagues from top schools Good work / life balance, 2 days from home / 3 days at work is very common. Good health care coverage, retirement plan and overall benefits NYC - free museums, parks , zoo for the family - worth at least $1,000 a year. Social / Volunteer activities for those that are interested

      Cons

      Work gets done by who you know and how strong your internal network is - not exactly meritocratic. 80% time spent just trying to convince others that it's the right thing to do , 20% time actually spend doing it. Do not expect to do something earth shattering or extremely dynamic - Amex does do cool stuff but it pails compared to the number of employees it has employed and unless you get into the right group you might not get the opportunity. If you come from a startup you will do in 8 months what it might take 2 months to do in a startup. I would recommend that you evaluate the Job role and prospect of the group you are potentially getting hiring into much more than American Express as a whole. What applies to one team in the company might not apply to another it varies widely. I wouldn't turn down a good offer in a group that has good prospects and is doing some really interesting stuff.

      Viewing 517 - 519 of 18,675 Reviews
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      Glassdoor has 22,037 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.