American Express reviews

4.1

82% would recommend to a friend

(18,675 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,675 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Jul 31, 2012

Customer Service Representative

Anonymous employee
Recommend
Business Outlook

Pros

Excellent benefits, promotional opportunities, growth and development, family oriented company, focused on diversity and integrity, best place to work!!!!

Cons

There were no cons, excellent place to work!

4.0
Jul 28, 2012

Amex pampers the employees completely

Anonymous employee
Recommend
Business Outlook

Pros

Work life balance, career opportunities, good upper management, a brand name to be associated with

Cons

Gradually degrading in employee satisfaction, still better than many others in the industry. bad salary on systems side.

4.0
Jul 28, 2012

Fantastic place to work

Anonymous employee
Recommend
Business Outlook

Pros

Growing, great values, people friendly

Cons

Conservative and slow ... Slightly bureaucratic

Viewing 18076 - 18078 of 18,675 Reviews

Glassdoor has 22,037 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.