American Express reviews

4.1

82% would recommend to a friend

(18,675 total reviews)
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Stephen J Squeri

89% approve of CEO

80% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,675 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

Reviews by job title

19K reviews
5.0
Jul 28, 2012

Great Company Great Career

Recommend
Business Outlook

Pros

It is a great company with good work life balance. The senior leadership is really nice. The benefits are decent and we get a lot of time off which is great. You can move around the planet which I have been able to do. Finally, you can have multiple careers in sales, marketing and finance if you so wish too which keeps things interesting.

Cons

It can be a little too NY centric in Senior Management which can limit careers for those living in other large cities. Also the benefits while OK could be better especially medical and dental. Also some of the more recent acquisitions have not been the best and we are dealing with those issues now.

3.0
Jul 28, 2012

the work experience is going on deteriorating

Anonymous employee
Recommend
Business Outlook

Pros

good brand name makes working here an advantage

Cons

too much pressure on the sales rep and bad merchant management

3.0
Jul 26, 2012
Recommend
Business Outlook

Pros

Global company with chances to move around frequently

Cons

Many of the departments I have worked with have FTE's who have a lot of tenure and as a culture are not open to new ideas or inovation Challenged with work life ballance, Upper management has a real fear to allow employees to work in a more virtual environment

Viewing 18079 - 18081 of 18,675 Reviews

Glassdoor has 22,037 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.