American Express reviews

4.1

81% would recommend to a friend

(18,633 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,633 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

Reviews by job title

19K reviews
3.0
Mar 14, 2010

Culture is changing for worse

Anonymous employee
Recommend
Business Outlook

Pros

It's a great place for working parents and for those who may not need to climb the corporate ladder but rather need decent paychecks with decent culture.

Cons

People love Amex because of its wonderful people and culture. However, I witness that culture is changing for worse. Leaders are busy putting out fires coming from the top, not from customers. Focus on coaching and development is essentially gone. Especially with recent performance ratings, most people are miserable and unhappy with low pay and negative environment.

4.0
Mar 10, 2010
Recommend
Business Outlook

Pros

employee friendly company - work life balance is maintained & promoted by the HR. Company has global presence, hence one can take the relocation

Cons

Senior leaders are with the company for too many years and don't keep theirselves up with the time & technology.

Viewing 18370 - 18372 of 18,633 Reviews

Glassdoor has 21,991 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.