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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,631 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,631 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Nov 12, 2009

      Taking the good with just a little bad

      Senior analyst
      Recommend
      Business Outlook

      Pros

      Great marketing company with driven, intelligent employees and leaders. The corporate culture is relaxed and respects work-life balance at all levels. I can't say enough about the people. Amex employees are very social, involved and generally very nice people to work with. The company has a great reputation as a customer-focused marketing company. Innovation and creativity are valued and rewarded. Although the economy has had an effect on job mobility within the company, there is a strong culture of trying many roles within the company and this mobility is a key selling point for many employees.

      Cons

      Decision-by-consensus often means that projects move slowly. Upward mobility at the lower levels can be hindered by lack of MBA. Lately, job mobility has been stagnant, which has caused some employee unrest (this should free up soon.) Morale and corporate culture can vary dramatically by role, but even the "bad" groups are pretty good.

      3.0
      Nov 11, 2009

      Good company, but little job security

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Good place to work, a comfortable work environment, and generally low stress. Local management is fairly responsive. Average pay, good benefits package.

      Cons

      Lots of duplication of effort across different divisions, internal structure is highly complex and convoluted. Poor business conditions have led to layoffs across the firm so there is little job stability.

      Viewing 18406 - 18408 of 18,631 Reviews
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      Glassdoor has 21,989 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.