American Express reviews

4.1

81% would recommend to a friend

(18,631 total reviews)
avatar

Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,631 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

Reviews by job title

19K reviews
4.0
Nov 11, 2009

A great place to start a career

Anonymous employee
Recommend
Business Outlook

Pros

Promotional opportunities, recognitions of achievements, the company's core beliefs (Blue Box Values).

Cons

A few bad apples that take a long time to get flushed out. American Express will not fire bad employees- they will just slowly transition them out (sort of like a splinter).

3.0
Nov 7, 2009
Recommend
Business Outlook

Pros

The pay was great. Loved having a flexible schedule.

Cons

Management was very unprofessional. Your perform is based so something called tbass. You have to get excellents or you are doom. If you get a very good or good that does not mean anything you still by their standards are not doing any good.

3.0
Oct 28, 2009
Recommend
Business Outlook

Pros

American express is good Brandname. Its a Fair company. People are competent. It is global and hence offers Global opportunities.

Cons

Work life balance can be bad. Also leadership changes are too frequent. As an employee I felt that the organization was taking too many initiatives rather than focus on few most impact ful ones.

Viewing 18409 - 18411 of 18,631 Reviews

Glassdoor has 21,989 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.