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      American Express

      Engaged Employer

      American Express reviews

      4.1

      81% would recommend to a friend

      (18,611 total reviews)
      avatar

      Stephen J Squeri

      89% approve of CEO

      79% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.1

      Culture & values

      4.1

      Work/Life balance

      3.9

      Compensation and benefits

      3.7

      Career opportunities

      3.6

      Senior management

      American Express has an employee rating of 4.1 out of 5 stars, based on 18,611 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      4.0
      Feb 9, 2009

      Amex is a great place to work for those who value their personal life over career satisfaction

      Senior manager
      Recommend
      Business Outlook

      Pros

      Flexibility. If you need to go to a doctor's appointment or leave early on a Friday, it's not big deal.

      Cons

      It is a huge company, and you know it. There are meetings to align on how to align. Also, Amex hires really smart and talented people, but I do not think they make the most use of the talent. The biggest challenge I've faced is figuring out how to get something done, which is more about navigating the organization as opposed to thinking through tough problems. Lastly, it takes forever to get anything done.

      4.0
      Jan 25, 2009

      It's a wonderful life

      Technical architect
      Recommend
      Business Outlook

      Pros

      The people are great, at all levels. If you have a good idea then it will get picked up and used (or at least thought about). The hierarchical nature of the company is mainly around the structure for reporting. If you need to gain approval of a senior member of staff, or just want a chat, then they tend to have open doors.

      Cons

      It's a big company, so there can be quite a bit of bureaucracy. We are global, so there can be a lot of work outside of "normal" hours.

      4.0
      Jan 15, 2009

      American Express - corporate America to its fullest. You want to climb the ladder? You have to sign up for life.

      Senior manager
      Recommend
      Business Outlook

      Pros

      Work life balance is the number one reason to work at Amex. Secondly its a great place to start your career, its a great training ground full of free resources and information for learning critical business skills.

      Cons

      You have to play the game. Everybody talks fluff and you have to play along. People do not like constructive confrontation or debate of any sort. Things take forever to get completed - so much red tape. Getting promoted can be hard. You must have a solid network of people that will vouch for you. Its all about who you know.

      Viewing 18568 - 18570 of 18,611 Reviews
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      Glassdoor has 21,965 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.