American Express reviews

4.1

81% would recommend to a friend

(18,633 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,633 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

Reviews by job title

19K reviews
1.0
Feb 15, 2020
Recommend
Business Outlook

Pros

good pay decent benefits established hr nice building free coffee

Cons

sexist coworkers lots of business politics too much management too many meetings

1.0
Dec 21, 2019
Recommend
Business Outlook

Pros

Good access to training

Cons

Male dominated leaders. Women do all the work and men take all the credit. Promotes a bullying mentality. Women can get promoted if they are also toxic.

1.0
Sep 29, 2019

Hostile work environment

Recommend
Business Outlook

Pros

The benefits and location are excellent. Standard benefits for Fortune 500 company. I love that they have a health clinic and mobile dentist onsite.

Cons

The culture in the Credit, Fraud & Risk department is toxic. There is no training or systems documents for new employees. You are on your own. Directors have no time to train their new hires, but expectations are very high to get up to speed quickly and you are called out publicly if you don't live up to the expectations. It's even worse for women who are at an extreme disadvantage in this environment. I would not recommend this company to anyone. They pay well, but the stressful environment doesn't make it worth it.

Viewing 277 - 279 of 18,633 Reviews

Glassdoor has 21,991 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.