American Express reviews

4.1

81% would recommend to a friend

(18,633 total reviews)
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Stephen J Squeri

89% approve of CEO

79% positive business outlook

American Express has an employee rating of 4.1 out of 5 stars, based on 18,633 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The American Express employee rating is in line with the average (within 1 standard deviation) for employers within the Financeiro industry (3.7 stars).

Reviews by job title

19K reviews
2.0
Jun 26, 2019
Recommend
Business Outlook

Pros

Work-Life balance, benefits are on par with the banking/financial industry, but salaries are hit or miss. If you sell yourself short coming into the company it's going to be difficult to obtain industry norms.

Cons

They've gone from a relatively cautious, adverse organization to pretend like they're some bleeding edge Silicon Valley powerhouse. Some fresh out of college "consultant" recommendations rewriting the core authorization platform (currently written in Assembly language) in Go and leadership takes it under serious consideration. LOL!!! Really? Again, they're trying to be something they're not and that spells disaster for the "workers" that have to "tow the line" to meet unrealistic demands while dealing with constant reorgs and cost cutting initiatives. It used to be that Lead Programmer Analysts should be SMEs and team leaders that didn't code much at all. Now, even the VPs are expected to be able to write code and pass coding exams if applying from outside of the company and that is just a tad ridiculous. One thing holds true; AMEX is a GREAT place to work.....IF you end up in the right group.

2.0
Apr 9, 2019
Recommend
Business Outlook

Pros

Good pay, good team, good training.

Cons

Shift bids (ridiculous) always changing how your bonus pay is structured. Hours can change based on shift bid. Sales to customers.

1.0
Sep 18, 2018
Recommend
Business Outlook

Pros

Very generous PTO, fitness center and wellness centers on site, on site cafeteria

Cons

Health benefits are a joke with high deductibles that continue to increase each year. Doesn't matter if you report sexual harassment or sexual assault, as long as you don't go public with it, they don't care about your well-being. The classic over-worked and under-appreciated scenario, no matter how many times you show your hard work. Unless you're part of the good ol boys club. You'll get a raise and promotion. They definitely don't live up to their so-called "Blue Box values."

Viewing 280 - 282 of 18,633 Reviews

Glassdoor has 21,991 American Express reviews submitted anonymously by American Express employees. Read employee reviews and ratings on Glassdoor to decide if American Express is right for you.