Assurant reviews

3.5

62% would recommend to a friend

(3,069 total reviews)

Keith Demmings

76% approve of CEO

58% positive business outlook

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

3K reviews
1.0
Aug 5, 2012

Management Clueless at All Levels

Anonymous employee
Recommend
Business Outlook

Pros

Very solid benefits overall, great 401k match, stock purchase,

Cons

Management is clueless - assume that by walking around smiling alot they inspire confidence. Been bleeding talent for a year or more and don't seem to notice (or assume it is something besides them). When a VP is failing, they just move him or her to another area (apparently in an attempt to spread the failure around evenly so as not to have a big impact . . . rather than actually getting rid of people who are incompetent). Projects are constantly behind, and when completed are done so with poor quality (maybe giving a due date before any estimates are done is a bad idea). Such a shame as there are some really great people there - at least for now.

1.0
May 21, 2012
Recommend
Business Outlook

Pros

Money and benefits are good if you can put up with the atmosphere. Most employees friendly.

Cons

Some employees in call center would not have been employed by other companies for Customer Service; couldn't speak well nor write well. Under educated. Sometimes explosive atmosphere: 2 women employees shoving a maintenance worker to the floor for servicing rest room and hanging a closed sign. But, THEY needed to use that rest room when others were available. Belittling of employees in front of a group, false promises, very reactive, not proactive. Every thing seemed to be a 'fire'. No accountability by management or staff. HR very, very supportive of management and to heck with the employee. Managers always away in a meeting, left group to flounder except for a 'lead' rep who sometimes was slow to respond or not at all. Lack of continuation training and development--management didn't have time for it's employees! Dress code was in constant violation--some women looked at though they were dressed for the evening, complete with huge wigs, false eyelashes, revealing outfits, 6" spike heels; was an every day outfit for a lot of women. Business casual was the target. I saw flip flops, raggedy jeans and blouses. Only the men seemed to dress appropriately.

2.0
Mar 23, 2012
Recommend
Business Outlook

Pros

-Good benefits -Good longevity -Promoting from within

Cons

-Politcal and very clique-ish -Lots of people who have been there for way too many years -People promotioned or protected due to their relationships -Tons of nepatsm -Lots of people protecting their own interests. -Lots of people with stagnant skillsets (they have never worked anywhere else) -Lots of very mediocre and under performers.

Viewing 118 - 120 of 3,069 Reviews

Glassdoor has 3,705 Assurant reviews submitted anonymously by Assurant employees. Read employee reviews and ratings on Glassdoor to decide if Assurant is right for you.