Does Assurant pay their employees well?

According to anonymously submitted Glassdoor reviews, Assurant employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Assurant. This rating has been stable over the past 12 months.

How satisfied are employees working at Assurant?

62% of Assurant employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Assurant 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Assurant?

Customer Service Representative (199) , Claims Adjuster (65) , Customer Care Specialist (56) , Manager (40) , Customer Service Representative (CSR) (34) , Loss Draft Specialist (32) , Business Analyst (31) , Cell Phone Repair Technician (29) , Customer Service (29) , Director (27) , Processing Specialist (26) , SSR Business Processing Specialist (24) , Software Engineer (24) , Project Manager (23) , Repair Technician (23)

What are the pros of working at Assurant according to real employee reviews?

"Good Benefits but not much else at this company." ((in 347 reviews)); "Great people to work with and if you work hard you will be taken care of" ((in 186 reviews)); "Friday and good pay." ((in 168 reviews)); "You can work from home, good pay, and the company cares about its employees" ((in 149 reviews)); "A good work/life balance is respected." ((in 84 reviews))

What are the cons of working at Assurant according to real employee reviews?

"Management is poor and not capable of completing on larger projects." ((in 184 reviews)); "Poor training, Mgmt does not listen to ee's, Only concerned with meeting metrics and not concerned with customer experience." ((in 60 reviews)); "Upper management is more concerned with EPS than employee satisfaction;" ((in 55 reviews)); "Human Resources has very few individuals who are capable of helping employees when it comes to combatting poor leadership" ((in 44 reviews)); "Low salaries" ((in 40 reviews))

What are employees saying about Assurant layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Assurant layoffs and their outlook for job security at Assurant in 2026.

What are the top reviewed Assurant locations?

Barueri , Santo André , São Paulo , Rio de Janeiro

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Assurant

Assurant reviews

3.5

62% would recommend to a friend

(3,069 total reviews)

Keith Demmings

77% approve of CEO

58% positive business outlook

Ratings by category

4.1

Diversity & inclusion

3.6

Culture & values

3.6

Work/Life balance

3.4

Compensation and benefits

3.3

Senior management

3.2

Career opportunities

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Feb 5, 2010

Be careful....not your fathers Assurant anymore!

Anonymous employee

Recommend

Business Outlook

Pros

Stock Purchase plan and 401K are great benefits Some really great fellow employees are still employed there

Cons

HR feedback dictates how far you go. Play the game, the further you go. Dont play, dont go any further. Upper management has little engagement with the actual workers. Some upper managers have no clue on what is actually going on in the business.....placed there due to "knowing someone higher up" is common practice. Most currently, they have started an internal "hit list" of those employees that they (and HR) deem to be not capable. Assessment made not on what they do, but future potential. Direct managers are FORCED to work on plans to get them out the door, even though they may think there is potential with the right direction.

2.0

Sep 2, 2008

Grim Future Ahead

Customer service

Recommend

Business Outlook

Pros

Company is small enough that entry-level employees can be involved in the development process for tools and systems they use in their everyday jobs.

Cons

The company is shrinking more and more each day as jobs are being downsized, outsourced and offshored -- entire departments are being laid off to reduce "costs" caused by several states filing expensive litigations against the company.

2.0

Jan 23, 2026

Previously Fantastic Culture Fading

Vice president

Recommend

Business Outlook

Pros

Solid overall benefits package, diverse set of businesses that help shield overall company in turbulent times.

Cons

Constant focus on expense cutting, shifting domestic jobs overseas at any level (including removing strong performers), inability to prioritize (expect teams to work long hours to deliver what was over-promised, only to then get the NEXT project that's behind); virtually no work/life balance anymore (because they'll replace you in India or Argentina)

Assurant Response

1mo

We appreciate your review and thank you for being part of our team! We have shared your comments with our internal teams, but we encourage you to bring any concerns to your manager or People Partner.

Viewing 127 - 129 of 3,069 Reviews

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