Does Assurant pay their employees well?

According to anonymously submitted Glassdoor reviews, Assurant employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Assurant. This rating has been stable over the past 12 months.

How satisfied are employees working at Assurant?

62% of Assurant employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Assurant 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Assurant?

Customer Service Representative (199) , Claims Adjuster (65) , Customer Care Specialist (56) , Manager (40) , Customer Service Representative (CSR) (34) , Loss Draft Specialist (32) , Business Analyst (31) , Cell Phone Repair Technician (29) , Customer Service (29) , Director (27) , Processing Specialist (26) , Software Engineer (25) , SSR Business Processing Specialist (24) , Project Manager (23) , Repair Technician (23)

What are the pros of working at Assurant according to real employee reviews?

"Great benefits and progressive when it comes to ways to support their employees outside of the actual work." ((in 352 reviews)); "Great people to work with and if you work hard you will be taken care of" ((in 188 reviews)); "Work from home is great!" ((in 145 reviews)); "A good work/life balance is respected." ((in 81 reviews)); "Great culture and values." ((in 74 reviews))

What are the cons of working at Assurant according to real employee reviews?

"Management is poor and not capable of completing on larger projects." ((in 188 reviews)); "Pay is low on that of that avg 15 per hour and now most teams have been cut to two" ((in 168 reviews)); "Poor training, Mgmt does not listen to ee's, Only concerned with meeting metrics and not concerned with customer experience." ((in 58 reviews)); "The rapid pace of change in the marketplace was not something that upper management was able to to navigate effectively." ((in 50 reviews)); "Human Resources has very few individuals who are capable of helping employees when it comes to combatting poor leadership" ((in 45 reviews))

What are employees saying about Assurant layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Assurant layoffs and their outlook for job security at Assurant in 2026.

What are the top reviewed Assurant locations?

Barueri , Santo André , São Paulo , Rio de Janeiro

Assurant reviews

3.5

62% would recommend to a friend

(3,069 total reviews)

Keith Demmings

77% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,069 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

3K reviews

2.0

Aug 15, 2022

Management needs work

Analyst

Recommend

Business Outlook

Pros

Too many chiefs and big enough Indians. Very unprofessional, no structure, no employee development

Cons

Some roles are fully remote

Assurant Response

3y

Thank you for your review! We have passed your comments along to our internal teams to help us continue improving our employee experience.

1.0

Jul 19, 2022

HORRIBLE

Anonymous employee

Recommend

Business Outlook

Pros

NO PROS THE JOB IS TERRIBLE

Cons

EVERYTHING IS A CON ESPECIALLY THE PAY, TRAINERS FOR CCS SUCK AND VOCAL ABOUT NOT LIKING NEW PEOPLE

Assurant Response

3y

Thank you for your review. We have made sure to share your comments with our internal teams as we continue working to improve the employee experience.

1.0

Jul 11, 2022

I wouldn't Recommend

Anonymous employee

Recommend

Business Outlook

Pros

There were at one time but not any longer

Cons

They are poorly run and incapable of keeping staff. They over work the staff that is left causing discontent. They have claimed that we just have to get over this bump and then there will be a break. That was 4 years ago and it has only gotten worse. They make sure that management gets bonuses but there are never any funds to provide anything to the people who actually do the work and keep the company afloat. Nothing to acknowledge that we are working 3x harder just to keep afloat and failing every day.

Assurant Response

3y

Thank you for your review and for being on the Assurant team. We have made sure to share your comments with our internal teams as we continue working to improve the employee experience. However, we also encourage you to bring your concerns to your manager or People Experience Manager.

Viewing 157 - 159 of 3,069 Reviews

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Management needs work

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