Does Assurant pay their employees well?

According to anonymously submitted Glassdoor reviews, Assurant employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Assurant. This rating has been stable over the past 12 months.

How satisfied are employees working at Assurant?

62% of Assurant employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Assurant 3.6 out of 5 for work life balance, 3.6 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Assurant?

Customer Service Representative (199) , Claims Adjuster (65) , Customer Care Specialist (56) , Manager (40) , Customer Service Representative (CSR) (34) , Loss Draft Specialist (32) , Business Analyst (31) , Cell Phone Repair Technician (29) , Customer Service (29) , Director (27) , Processing Specialist (26) , Software Engineer (25) , SSR Business Processing Specialist (24) , Project Manager (23) , Repair Technician (23)

What are the pros of working at Assurant according to real employee reviews?

"Good Benefits but not much else at this company." ((in 340 reviews)); "Great people to work with and if you work hard you will be taken care of" ((in 182 reviews)); "Work From Home is great" ((in 144 reviews)); "A good work/life balance is respected." ((in 83 reviews)); "Great culture and values." ((in 81 reviews))

What are the cons of working at Assurant according to real employee reviews?

"Management is poor and not capable of completing on larger projects." ((in 187 reviews)); "Pay is low on that of that avg 15 per hour and now most teams have been cut to two" ((in 165 reviews)); "The Managers have become complacent on doing as little as they can to keep their jobs." ((in 78 reviews)); "The rapid pace of change in the marketplace was not something that upper management was able to to navigate effectively." ((in 52 reviews)); "Poor training, Mgmt does not listen to ee's, Only concerned with meeting metrics and not concerned with customer experience." ((in 51 reviews))

What are employees saying about Assurant layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Assurant layoffs and their outlook for job security at Assurant in 2026.

What are the top reviewed Assurant locations?

Barueri , Santo André , São Paulo , Rio de Janeiro

Assurant reviews

3.5

62% would recommend to a friend

(3,069 total reviews)

Keith Demmings

77% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,069 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Assurant has an employee rating of 3.5 out of 5 stars, based on 3,069 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Assurant employee rating is in line with the average (within 1 standard deviation) for employers within the Seguro industry (3.6 stars).

Reviews by job title

3K reviews

5.0

Dec 29, 2022

Work from Home

Sr accountant

Recommend

Business Outlook

Pros

Work from home and spend time with the kids, health insurance is pretty good (4 options), lawyer insurance (legalease) very handy, almost 1 month PTO

Cons

Long hours (what do you expect?), accounting ERP system creates more issues than solves, Saturday workday during quarter close, work is pigeonholed accounting (expectiful for a publicly traded company)

Assurant Response

3y

Thank you for your feedback and for being part of the Assurant team! We're happy to hear you're enjoying our comprehensive benefits and flexible work options. We have made sure to also share your comments internally, but we encourage you to bring any concerns to your manager or People Partner.

1.0

Dec 18, 2022

Assurant is horrible - they should be ashamed of how they have treated me as a former employee!

Payroll

Recommend

Business Outlook

Pros

They were good to me as an employee while I was working there

Cons

Once you are terminated (or quit) they are horrible.

3.0

Oct 26, 2022

It’s okay

Bodily injury claims adjuster

Recommend

Business Outlook

Pros

Flexible schedule and wfh. Competitive compensation.

Cons

Claim system is from the Stone Age, it’s not intuitive and very cumbersome. Claims is a face paced environment and the ICE system needlessly makes claims handling more difficult. You’re given a workload that could never be completed within a 50 hour work week. Weekly projects in addition to the claims workload, these projects are not an efficient use of our time and do not add value to our work processes. Metrics reporting is incorrect, when this is pointed out to management they acknowledge it but refuse to make any changes. Despite the fact that our raises are based on these metrics. If you question management or processes then you are met with hostility. They see you as less than and ensure your know it. They rely on referrals for new talent, then advise you were only hired because you were referred and not based on your own merits.

Assurant Response

3y

Thank you for your feedback and for being on the team. We have shared your comments with our internal teams, but we also encourage you to bring any concerns to your manager or People Partner.

Viewing 154 - 156 of 3,069 Reviews

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Jobs at Assurant

Coordenador de Analistas de Negócios

Barueri

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Analista de Ouvidoria PL

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Assurant reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Work from Home

Assurant is horrible - they should be ashamed of how they have treated me as a former employee!

It’s okay

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