Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,189 total reviews)
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Daniel Heaf

58% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,189 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

11K reviews
3.0
Jul 21, 2010
Recommend
Business Outlook

Pros

Good 30% discount, occassional free products

Cons

Very few hours- sometimes less than 3 hrs/week. Call ins are ridiculous. Often I have three call ins a week and no actual schedule. I am to call in an hour before my "shift" so they can tell me if I am working. Have not once been called in to work. Ruins all plans for the day for no reason. Not enough hours to memorize the rapidly-changing promotions Pushed to annoy customers and beg them to buy.

4.0
Jul 21, 2010
Recommend
Business Outlook

Pros

Working with other girls and becoming friends. Dealing with customers with something you might be similar with and selling them something.

Cons

Unfair goals to reach towards, leaving the employees to sell when knowledge of a products is uncertain. The pay is low but its retail.

2.0
Jul 17, 2010
Recommend
Business Outlook

Pros

i have used bath and body works products since i was a kid, so naturally i was stoked to get a job here. i was already familiar with all the products right off the bat, so "training" was no problem. that's really the only good things i have to say about working here, is that i like the products!

Cons

first off, the hours were horrible. you would be "guaranteed" hours on the schedule and then you would have "call-ins" in which you really weren't even needed. i only worked there for about 3 weeks and just got completely fed up with it. occasionally i would get called a day before a "guaranteed" shift and be told i wasn't needed. other times i'd be called in on my day off to come and work for three hours. i have never worked in a place that was so obsessed with numbers either. you had bi-hourly goals to meet, and if it was ten till and you had twenty more dollars to make, you better hustle that woman looking at soaps on over to the cash register so that the goals would be met! from what i saw, this company doesn't care about its customers OR its employees. the employee restroom in the back of the store was essentially an extra stock room with a toilet. how sanitary is that?! and the actual stock room itself was a mess of flimsy particleboard shelves with overloaded boxes of unmarked god-knows-what that we'd have to continuously sift through and put on the shelf, only to re-box it up three days later when it was time for a floor change. i went from being a loyal customer to working here, only to never even want to shop here again.

Viewing 11095 - 11097 of 11,189 Reviews

Glassdoor has 11,694 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.