Bath & Body Works reviews

3.7

70% would recommend to a friend

(11,185 total reviews)
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Daniel Heaf

58% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,185 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

11K reviews
5.0
Dec 1, 2009
Recommend
Business Outlook

Pros

Fun job! If you enjoy bath products and interacting with people BBW is a fun place to work. The discounts are nice and we got A LOT of free goodies to take home and previews to try out before they were put on the shelves.

Cons

Pay isn't great and they don't give you many hours. When you purchase items you may not combine sales with your discount, you have to choose.

4.0
Nov 16, 2009
Recommend
Business Outlook

Pros

the discount was pretty good. It was a really easy job, and co-workers and managers were very friendly! Training was reasonably informative even as a seasonal employee.

Cons

Lack of hours (I was scheduled for 2 to 3 three hours shift per week, and I had open availability), low end of retail pay scale.

4.0
Nov 16, 2009
Recommend
Business Outlook

Pros

It's a very friendly upbeat and enjoyable store to work in. Unlike other stores I've worked in you really get a chance to interact with the customers and are encouraged to do so. The 30% discount is great! Totally worth working a few hours a week. It's a shame that there is no discount off of sale merchandise (this time of year there are so many great sales it's cheaper than using the discount) However 30% is VERY generous compared to other retailers. I have worked in quite a few other stores and most of them only gave 10% off...some 15%. Plus you get 20% off at Victoria's Secret, which is a pretty sweet deal. Pay is low, but that is pretty much standard among retail jobs. Why do you think they mostly employ students? Whoever mentioned that the standard is $10 per hour has their standards set pretty high. It's an easy and fun job, not a career. More pay would be great, but it's not like you're doing difficult work. This store's management and employees are all very friendly and enthusiastic about their store and knowledgeable about the products. All of the importance is placed on the customer and giving them a good experience. This helps to make a good atmosphere for employees as well.

Cons

Hours! I have never seen so few hours at a retail job before! Even part time I was thinking maybe 20 hours per week....this is generally what I worked at other stores, and even more during the holidays. I get 6, maybe 10 at BBW. Basically you're working for the discount and a little cash to spend in the store. That said, with so few hours it's a great supplimentary job. It's easy to fit a few hours into almost any schedule in order to get a discount at a couple of rather pricey stores. I would enjoy keeping this job on the side if I were not seasonal. If you NEED a job and are expecting this to be your primary source of income, look elsewhere. This is not job for people who don't enjoy customer interaction! You have to be enthusiastic and upbeat. Some of the other reviewers don't seem to have the right kind of attitude for this job. If you aren't willing to greet, suggest, demo products, and help the customer to have a great shopping experience, then this is not the job for you. As a new employee I didn't feel prepared for my first floorset. Didn't know where anything was and felt overwhelmed. I was basically handed papers and had to figure it out. They aren't hard once you know what to do, but it would be nice if there was at least a short training period before you're thrown in...and this would benefit everyone else who wouldn't have to pick up slack for the new people or stop their own work to answer 100 questions.

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