Bath & Body Works reviews

3.7

71% would recommend to a friend

(11,190 total reviews)
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Daniel Heaf

57% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

11K reviews
2.0
Jul 15, 2022
Recommend
Business Outlook

Pros

Fun coworkers, sometimes nice customers

Cons

- Hours are inconsistent and are often slashed across the board despite being “understaffed”. When they do this they’ll then constantly harass you to come in on your off days, stay late, and come in early. - Management breathes down your neck after asking you to complete multiple different tasks at the same time in different parts of the store completely. - Constant drama and gossip between managers certain coworkers. It’s like highschool but worse because most people are just trying to show up and get through their shift. - Offers “key holder” and “cash lead” positions which just mean extra responsibility, but they will not offer a raise with it. Upon declining the position, I just get constantly harassed by managers to do the extra work anyways with no compensation. - Extremely low hourly pay compared to the average rates of other employers. People at McDonald’s start out making $2 more per hour.

2.0
Sep 16, 2021
Recommend
Business Outlook

Pros

Good products, and great store level colleagues.

Cons

Corporate will terminate your employment based on the opinions of others and not take your side into account. HR also admittedly "does not have enough time to do the research" to see if you are actually in the right or wrong.  They also don't seem to believe in verbal or written warnings before terminating people. They do not believe in hearing your side, or giving you a chance to prove them wrong in their beliefs. They just blind side you, terminate you, and your side of the story does not matter. I know this to be a fact in at least 4 different employee's cases (some with the company over 5 years) . Your quality as an employee and your excellent report with customers is not taken into account at all. They just hide behind the fact that you are working for an "at will" employer. Knowing now their lack of consideration for the well being of their employees, glad I have moved on to a more caring employer.

3.0
Aug 23, 2021
Recommend
Business Outlook

Pros

They were very safe and upfront with COVID precautions for their employees and customers. Employee benefits with deals and new item samples were great! They definitely made sure employees knew how to explain their sales and new items to customers. Fellow sales associates were pretty nice.

Cons

Management was pretty aggressive at my location. If you were confused about something and asked one Manager a question, you would later get yelled at from a different Manager for the way you did things because none of them were on the same page. Also for a place that gives you WAY less hours than promised, they really did put a ton of pressure on you to be perfect within your first few weeks there. May be a good job for someone way more hard headed, but not for someone with anxiety like me.

Viewing 124 - 126 of 11,190 Reviews

Glassdoor has 11,695 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.