Bath & Body Works reviews

3.7

71% would recommend to a friend

(11,190 total reviews)
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Daniel Heaf

57% approve of CEO

51% positive business outlook

Bath & Body Works has an employee rating of 3.7 out of 5 stars, based on 11,190 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Bath & Body Works employee rating is in line with the average (within 1 standard deviation) for employers within the Atacado e varejo industry (3.5 stars).

Reviews by job title

11K reviews
1.0
Sep 10, 2009
Recommend
Business Outlook

Pros

Appears to be a company one would be proud to work for, decent products, well groomed articulate employees and co-workers

Cons

You are "hired" for a "job" that you will never have, unless you consider a 3 hour a week job , a "job", you should still consider yourself "unemployed". You will be scheduled for 10-20 hours a week as a call-in. That means you are xpected to be available to the company to work and call-in daily, one hour before your shift to see if they "need you" (They "need you" once in every 50 call-ins) This means you will not work, will not be paid, but will be expected to be available for work that doesn't exist. You will be searched each and every time you leave the store- even in front of customers- this is the epitome of a tasteless, disgraceful and shameful corporate policy- it is humiliating and sends a message to customers- "we do not trust our own employees perhaps you shouldn't either". You will be "needed" for floorsets which are done after hours. This is a merchandiser job. You will be paid minimum wage. The industry standard is 10-11$ per hour, your willingness to do this job for minimum wage keeps the company from subcontracting this work to real merchandisers and/or paying you what you are worth. You will be willing to do this work because these are the only decent amount of hours you will recieve upon hire. Even if you work for the company for two years you will be treated as a "day 1" hire, you will not recieve more hours or more pay. The company continuously hires "3-15 hour a week" employees, even though good experienced workers want and deserve more hours. You will be reviewed. You are a hard working and committed employee doing a bang up job of selling and merchandising yet you will be given a mediocre" review" which is predetermined- meaning managers can not and are not allowed to give a top review- it is prohibited- (that would require a much deserved pay raise and perhaps more hours.) You will spend your meager paycheck on the products you promote because hey you are so good and convincing a salesperson you have sold yourself enough merchandise to cover your paycheck- brilliant. The company keeps track of your purchases- they know whose "paycheck" is a "wash"- i suspect your hours are reduced accordingly (ie. if you aren't buying their stuff you're not getting any hours- just a suspicion I can't actually confirm) You have a 30% discount . This is a joke. It only applies to regular priced merchandise and cannot be combined with coupons or sales prices- example, hand soap 3 for $10, you get to pick: take the sale price (3/10) or use your "discount" off of the regular price (3 x $5= 15 less 30% = $10.50!, I think this is an IQ test, if you use your discount you are an idiot)... It is a shame that a company that should be one of the best American companies to work for is one of the worst.

1.0
May 10, 2024
Recommend
Business Outlook

Pros

-Friendly interview experience -Decent pay (when you get it) -If you land the managers good side, you might enjoy it

Cons

-They assess you during training and immediately decide if you're worth it, or not In 8 months of employment, I was called in a total of 4 times (one of which was a mandatory meeting) -Clear divide between favored and nonfavored employees Several employees recieved top hours, while other employees I spoke to, like myself, could go MONTHS without a shift. The higher hour employees basically ignored the lower hour employees and didn't speak to us, or could be heard gossiping about 'who we even were' -Hostile and two-faced management The management was, at best, obnoxiously customer servicey to your face, and at worst, blatantly accusatory and hostile. My last shift (sometime before November), I had finished my tasks and tried to find the store manager to ask to clock out. While waiting for her to finish up something, another manager approached me and asked if I was trying to "run out the clock." Not to mention searching everyone's belongings on the way out to make sure no one is shoplifting on the job.

3.0
Dec 27, 2022
Recommend
Business Outlook

Pros

Great benefits! I had a great team who was with me for years. I really listened to them and tried to work with their schedules. It was retail so I told them they had to have some weekend availability. But by being realistic, I was able to keep most of my stuff for years.

Cons

District managers should be consistent and follow the company’s policy and procedures when managing their district. The reason I stepped down from being a store manager was because of a new district manager. DM had rigid rules that wasn’t in our policy and procedures. When I questioned anything, DM just stated that it was non/negotiable. I had been a manger for nine years, a trainer for my district, very low turn over in my store, and won our national trip. My numbers consistently increased, but DM wouldn’t budge on certain scheduling requirements. I was very fair with my schedules, so i felt i was being micromanaged. I had little autonomy as i did before. I decided it wasn’t worth my sanity, so I stepped down.

Viewing 121 - 123 of 11,190 Reviews

Glassdoor has 11,695 Bath & Body Works reviews submitted anonymously by Bath & Body Works employees. Read employee reviews and ratings on Glassdoor to decide if Bath & Body Works is right for you.