Bath & Body Works reviews

Unstable hours, paycheck, and terrible management. They expect their employees to go above and beyond and have Key holders sometimes work over 40 hours a week without providing them with full-time benefits or even PTO. SPAH (sales per associate hour) is designed to motivate the team to perform better and track their sales however, this is also a factor into how your hours are scheduled. If you have a low spah then you have little to no hours. It makes sense when you have employees not wanting to sell and do their job but it also punished those who are trying to perform but the traffic is not there or the purchases aren’t large enough. After the holiday season things slow down and people don’t want to spend but the company expects you to make sales plan even without anyone walking by your store. Sometimes my manager would force me to send associated home who had literally just clocked-in. Legally they’re supposed to give you at least a 2 hour notice, needless to say managers often don’t follow this rule. Floorsets are fun because you get to work and listen to music and talk to your coworkers in a more comfortable setting without any customers around and while pulling and pushing new product onto the walls, tables, fixtures. However, every BBW store I’ve Worked for expects you to stay well past your scheduled shift regardless of any plans. And if you try to stand your ground they do all they can to guilt trip you. Working around the holidays can be fun, so much to see and try and so many deals but customers are a lot more rude during this time - don’t apply if you don’t like people.

Company is hiring externally from Walmart of all places to run stores. Brand expects managers to give 40 hours selling also to make schedule and task off floor while maintaining sales goals unrealistically. Will Term associates for the smallest and undisclosed policy violations regardless of tenure. Quite sad to see where this company has turned after change in selling culture.