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      Binance

      Engaged Employer

      Binance reviews

      4.0

      77% would recommend to a friend

      (1,228 total reviews)
      avatar

      Richard Teng

      87% approve of CEO

      76% positive business outlook

      Ratings by category

      4.2

      Compensation and benefits

      4.0

      Diversity & inclusion

      4.0

      Career opportunities

      3.9

      Culture & values

      3.7

      Senior management

      3.5

      Work/Life balance

      Binance has an employee rating of 4.0 out of 5 stars, based on 1,228 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Binance employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      1K reviews
      1.0
      Feb 26, 2023

      Worst experience ever in a company

      Customer service representative
      Recommend
      Business Outlook

      Pros

      - Working remotely - two weeks training paid at the beginning

      Cons

      - They don't mention that you need to pass a 2 weeks training during the job interview, some people are fired before they even start - No flexibility: Schedule for the next month published two days before, impossible to plan anything in your life as you can get a night shift or working during weekends and you will know it only two days before the next month starts. Employees are supposed to give their shift / free days preferences but they don't get it. - They favor quantity over quality - employees must take a high amount of live chats (can be 8 at the same time depending on volume at certain hours) which makes it super hard to reach KPI - even if Binance's mission is to democratize crypto we were ask to provide solution asap without more explanations to users - KPI are super hard to reach and unfair, you are just a number in this company. You are supposed to answer in 15s at the first message even though their system has latency. It is impossible to take a break if you have an active user (taking his laptop to the restroom was a habbit), rules are super strict and create competition / bad atmosphere within the team. - lot of turnover as per all the cons listed above - bad salary (salary is paid brut and in crypto so probably 3/4 of employees are not registered as freelance and don't pay their taxes) - Managers will always use soft skills to appease employees but they never take proper actions because "we are aware but we cannot do anything about it" - No life balance even though you're supposed to have more free time as it is a remote job - need to read 150+ notifications per day as per all updates from the system (3/4 of them are useless)

      avatar
      Binance Response
      2y
      Thanks for your feedback. It’s important to get insights like this, so we can inform the right teams within Binance. The reality is, Binance’s culture is unique, and being #Hardcore is part of our DNA – more on this here: https://s.binance.com/aYAUwCsz We’re results driven and singularly focused on our vision of increasing the freedom of money globally. Being #Hardcore helps us get there, and it can definitely be challenging. Your experience and your feelings are valid, and we’ll take your feedback into account while trying to balance the needs of our unique culture.
      1.0
      Nov 25, 2022

      Poor culture, compensation and prospects

      Investment manager
      Recommend
      Business Outlook

      Pros

      Super flexible remote working setup

      Cons

      No team spirit, culture or values - everyone is remote, do not put their camera on during meetings Cultish view of CZ, which is not justified Lack of strategy and vision, things just change all the time Management is super Chinese and awkward Super stingy company - impossible to get any expense approved

      1.0
      Apr 14, 2022

      Couldn't pour water out of a boot even with instructions on the heel

      Compliance
      Recommend
      Business Outlook

      Pros

      - WFH - Looks nice on your resume if you're intending to move around fintech

      Cons

      - Unrealistic KPI, centered management - Only a handful of experienced hires that has relevant experience which you can't count beyond both hands, the remaining ones are blind leading the blind The incumbents who got promoted to "team leads" are - inexperienced; objectively assessing their skillset, they are equivalent to a junior analyst in a bank - insecure; because of their incompetency they feel threatened when challenged, crab mentality - lack of accountability, fingers pointing - poor communication skills, flip flop more than prata - lack of confliction resolution skills top of the heap or simply had no one else to promote? Experienced hires who intend to join as junior/senior analyst, apply only if you can tolerate that your lead are as clueless as you and freshies who intend to join, apply only if you can tolerate that your lead tells you "I don't know" for most of the time. good luck

      Viewing 61 - 63 of 1,228 Reviews
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      Glassdoor has 1,583 Binance reviews submitted anonymously by Binance employees. Read employee reviews and ratings on Glassdoor to decide if Binance is right for you.