Booking.com reviews

4.1

80% would recommend to a friend

(7,592 total reviews)
avatar

Glenn Fogel

71% approve of CEO

68% positive business outlook

Booking.com has an employee rating of 4.1 out of 5 stars, based on 7,592 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Booking.com employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

8K reviews
5.0
Jun 21, 2015
Recommend
Business Outlook

Pros

Great company and enviroment, amazing product. Team is motivated and we have good empowerment. They have a very high satisfaction amongst partners and clients and also are open for mistakes and new ideas!

Cons

A little bit of arrogancy relating to partners (hotels). Because of the enormous growth in the past years, employees tend to sound sometimes cocky. The challenging is to give life to CEO words: "we are our worst enemy".

3.0
May 26, 2015

Not many opportunities if you are not in Amsterdam

Anonymous employee
Recommend
Business Outlook

Pros

Good work and life balance: the company does not expect you to work beyond your working hours. Good environment and fair

Cons

Not many opportunities for development if you are not working in Amsterdam (headquarters); It is very common to find managers with no people skills whatsoever

2.0
Nov 3, 2013

Politics Politics

Anonymous employee
Recommend
Business Outlook

Pros

Some very talented people to work with!! Absolutely solid business model and great methodological approach to the business.

Cons

The company extensive new hires program alone isnt enough if you dont have support and guidance from your direct manager. I personally didnt have much guidance from the 2 different direct managers I had. Company culture seems to be that you ought to learn how to swim quickly and alone. This could be tricky if you come from another business environment and take on a position Senior position of responsability because Booking.com has a very unique way of doing business. As I got on board, for the first quarter I focused 100% on my team achieving my target (I was in a Senior commercial position) later on somebody confessed me that your performance is not just related to target achievement... you need to find your way to ADD something else in. I may agree, but one needs more than 1 or 2 quarters to do that if you dont have appropriate guidance and your manager is not supposed to be just there controlling and evaluating your job, should also give you the support you need. It seemed to me that failure to engage into internal politics may be lethal. Regrettably (and I say regrettably because I wouldnt expect from a company as Booking.com) if you are in the graces of your manager you can do your job normally and sleep tight, your reviews will likely be in your favour. Should this not be the situation, well then... you have no more then 1 or 2 quarters left. Consideration of other people (and not only strickly about your job) seemed to be very important and HIGHLY VALUED when deciding an appraisal result. Must DOs: go to parties, engage with people and win the graces of your colleagues in any department as they are going to decided over your future in the company.

Viewing 13 - 15 of 7,592 Reviews

Glassdoor has 9,135 Booking.com reviews submitted anonymously by Booking.com employees. Read employee reviews and ratings on Glassdoor to decide if Booking.com is right for you.