Braze reviews

4.6

100% would recommend to a friend

(300 total reviews)
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Bill Magnuson

100% approve of CEO

88% positive business outlook

Braze has an employee rating of 4.6 out of 5 stars, based on 300 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

300 reviews
1.0
Nov 20, 2024
Recommend
Business Outlook

Pros

Paid money and the ceo is nice

Cons

Incompetent management, specifically a CMO who is undereducated and lacks any real experience. VPs are managers at best but have bloated titles from when they joined. Promotions are limited and maybe a 5k increase. Lowest paying company in tech. I’m looking for a new job and can’t wait to leave this place.

1.0
May 9, 2023

Bad Management

Recommend
Business Outlook

Pros

Company has a good culture where they expect you in the office on a hybrid basis which can help you collaborate with coworkers and leadership.

Cons

-Was told the macroeconomic environment will not affect existing employees with layoffs and that they would just revert to a hiring freeze. This was not the case and the company decided to do a round of layoffs and not sure why certain people were a part of this vs others. -Braze will work you to the bone with Account POV and territory plan without really helping you prospect efficiently. -Leadership will micromanage the hell out of you and monitor your every move even past 9-5. They will reach out to you at 8pm with tasks. -I had a deal that would have gotten me well over my quota and safe from any sort of layoff which was at the finish line but upper management made me lose the deal by soaking to our competitor. If anything they should have taken ownership of the lose of this account.

1.0
Oct 22, 2025
Recommend
Business Outlook

Pros

Only pro I can think of: Good office

Cons

Truly would not recommend this company to my worst enemy. I can't speak for all departments, as I know some of them are great to work for, but the marketing department is diabolical and I will list multiple reasons why. 1.) The amount of people from this department who go on mental health leave...a book should be written about it or an article written about the trauma Braze has causes multiple employees across the marketing org. Because this company needs to be exposed. 2.) Over worked (point 1) under paid. Do your research. This company under pays SO badly. You can go work for any other tech company that will pay you better than here. 3.) Leaders are breathing down your necks 24/7 because all they care about is numbers. It has become EXTREMELY toxic and takes away from all your creative freedom as a marketer. They literally treat you like your job is to be a bdr and physically get new opportunities, rather than a marketer who is setting up experiences for the sales team to get new opportunities. 4.) Pay rises are a joke. Don't expect a massive pay rise ever after you join. Expect you to keep the lights on in new business world but won't increase your salary at a notable rate. If you want reasons why you shouldn't join this company as a whole. Here are a few very good ones 1.) You are literally a number to this company. Once they are done with you they will find a way to push you out. Have seen it happen to multiple people who were long standing employees. 2.) HR is a JOKE. Probably the most important point of this whole text - They do not and I repeat, DO NOT, take harassment issues seriously. I filed a formal harassment claim against someone very senior in the company. And what did they do? Nothing!! Until I addressed it with the company and they gaslighted me saying I never submitted a formal complaint - but rest assured "action was taken against the employee" and that they are sorry I was not updated after the investigation closed as it was an OVERSIGHT on their part - an oversight to keep an employee updated?! From a public companies HR department..... A lot of things wrong here including gaslighting an employee as their defence mechanism for forgetting about a formal complaint they submitted? Clear that they wanted to protect the senior employees reputation more than address the harassment claim I filed. Hopefully this saves someone the trauma of having to work for this company. And if they want to reply below with "please reach out to us to discuss this" know that I already did and it lead to no where and thats why I left. Because once again and moral of the story - you are just a number to them, and they care more about their reputation then you as a human!!!

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Braze Response
7mo
Thank you for taking the time to share your thoughts and concerns. At Braze, we are committed to ensuring that all of our employees feel safe, supported, and valued. We are sorry to hear that your experience did not reflect this commitment, and we sincerely apologize. Please know that we take all allegations and complaints very seriously. We follow formal procedures to safeguard our employees, as anything less does not align with our organizational values and expectations. Any action taken off the back of any investigation is confidential, therefore we’re unfortunately unable to comment further.
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Glassdoor has 544 Braze reviews submitted anonymously by Braze employees. Read employee reviews and ratings on Glassdoor to decide if Braze is right for you.