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      Braze

      Engaged Employer

      Braze reviews

      4.6

      100% would recommend to a friend

      (300 total reviews)
      avatar

      Bill Magnuson

      100% approve of CEO

      88% positive business outlook

      Ratings by category

      4.9

      Diversity & inclusion

      4.6

      Culture & values

      4.6

      Senior management

      4.6

      Career opportunities

      4.4

      Work/Life balance

      3.8

      Compensation and benefits

      Braze has an employee rating of 4.6 out of 5 stars, based on 300 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Braze employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      300 reviews
      2.0
      Jul 2, 2019

      Don't work on the marketing team

      Marketing
      Recommend
      Business Outlook

      Pros

      - Free lunch - The smartest, most amazing coworkers I've ever had - Great company parties and outings - Pretty good benefits - Product is really good, and the company will be successful.

      Cons

      - Good work is never acknowledged, only when something goes wrong are you called out. - Paid way below market value, and when trying to negotiate was just shut down and told I can leave if I want to. - Leaders on the team say they trust your opinion and knowledge, but then disregard suggestions and do what they want - Senior leaders on team are huge blockers in getting work out. They pressure you for deadlines and then take weeks to approve, or change everything last minute. - Leadership treats team like they are stupid and can't do anything, not only does it ruin morale, but it makes all of our jobs more difficult. - The managers discouraged us as individual contributors from working directly with each other and instead going through them - Senior leadership have no sense of how hard our whole team works and how long it takes us to get things done. - Managers go above our heads to plan for things and then just throw us in and expect us to know exactly what's going on and to pick up where they left off - Senior leader on the team who has called an intern "the b word" to her face, has made racist comments, puts everyone down every chance, and HR ignores. - There was almost 100% turnover on the marketing team in my 2 years there, and more people have left since.

      avatar
      Braze Response
      6y
      Thank you for providing feedback about your experience at Braze. You indicated you are a former employee on the marketing team. That team has evolved and transformed in the last few months and that did include turnover. We view this as positive turnover, as the people leaving from this team either left for new career opportunities or simply weren’t the right fit for Braze. In May we brought on a new CMO who has tremendous leadership experience and has taken companies public. She has already brought in additional strong leaders to round out the team. We are thrilled to report that the team is now stronger than ever and positioned well for success - we are already seeing the results. Regarding compensation, we work with outside partners to ensure we pay fair market value and offer generous equity packages for all full-time employees. If we didn’t, we wouldn’t have been named as one of the Best Places to Work in 2019 by Inc. Magazine. Braze also has a strong culture of recognizing both individual contributors and also being an open and transparent company where anyone can work directly with others in the company, including c-levels. You also mentioned an issue that you felt HR ignored. We take ALL employee concerns very seriously and can assure you that our People team investigates and responds to all reported concerns promptly and appropriately. It’s important to note that sensitive and confidential matters can not be discussed publicly. The People team is well trained to handle any and all employee matters and did so with everything reported to them.
      1.0
      Jun 23, 2019

      horrible engineer org

      Software engineer
      Recommend
      Business Outlook

      Pros

      unlimited vacation time small teams, total ~40 devs

      Cons

      unrealistic OKRs, only ~50 achievable goals unhealthy eng. org that it doesn't focus on team work but individual work super difficult local dev with Ruby & sidekiq, hard for testing correctness team decision making not transparent to individuals, team lead decides not willing to take risks by certain team leads and blame individuals for small mistakes

      avatar
      Braze Response
      6y
      Thank you for your feedback. We are sorry that your experience at Braze fell below your expectations, since we work really hard to create a positive and transparent environment where all views are listened to and respected. We've gotten positive feedback from the majority of our employees, which is why we were winners of Inc. Magazine's Best Places to Work Award for 2019. In general, we are excited by the incredible leadership on the engineering team and our overall best-in-class product and team members and will continue to listen to all feedback so we can continue to improve our employee experience.
      5.0
      May 22, 2019

      Braze

      Account executive
      Recommend
      Business Outlook

      Pros

      I started pretty entry level at what was then Appboy but is now Braze... Through some hard work and with the help of mentors at a few spots throughout the company, I'm in what I'd consider to be my "dream role." I'm not sure if it's the company size or the people, but I really appreciate how anybody and everybody here has relationships with other regardless of position or team. I see myself being here a good long time. As a salesperson, it's good to be able to back up what you're trying to sell with the actual tech and customer references. It's always felt like we've been punching above our weight class, and lo and behold, we reach that next level a few months down the line. I've referred maybe 5 people in now and a lot of the org has been built off of high quality referrals, meaning new folks don't require that much ramp.

      Cons

      There are always cons. I, like all other salespeople, want more leads and better communication with marketing. We've got a new CMO so I'm optimistic. We're getting super cramped in the NYC office, but there's a new one coming end of month, so I'm hoping it's nice! I personally like a startup vibe - it's cozy, friendly, and scrappy. While that's in the roots of many people who have been here since the beginning, it's definitely not a startup anymore so if you're looking for a fun place to kick back this probably ain't it.

      Viewing 268 - 270 of 300 Reviews
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      Glassdoor has 544 Braze reviews submitted anonymously by Braze employees. Read employee reviews and ratings on Glassdoor to decide if Braze is right for you.