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CCC Intelligent Solutions

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CCC Intelligent Solutions reviews

3.6

55% would recommend to a friend

(568 total reviews)
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Githesh Ramamurthy

79% approve of CEO

53% positive business outlook

CCC Intelligent Solutions has an employee rating of 3.6 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CCC Intelligent Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

Reviews by job title

568 reviews
3.0
Feb 17, 2023
Recommend
Business Outlook

Pros

-Steady paychecks, raises always under market / inflation, but consistent available YOY. - Good peers to work with -Development of ERGs -The Learning Academy

Cons

The ELEVATE team is a textbook toxic, corporate culture. Data and facts don’t matter, only if you’re liked by senior leadership. Personal relationships influence leadership decisions that generally conflict true team needs. The ism’s - boss vs. leader , and needing to be right rather than get it right, apply frequently. -Everything is veiled, rarely is anything transparent. Consistently needing to worry about if something is a straightforward communication or a manipulation, or set up. -Consistent turn over, high volume of turn over. Burnt out employees. Low pay - comparatively to market and CCC as a whole. -Personal gain focus outweighing needs has created an unsustainable staffing situation making it nearly impossible to completely deliver to clients. Redundant reporting and tracking methods used. Perpetuating the cycle of burnout and frustration. CCC as a whole has gone through its rebirth from private to public. This caused pain in some expected ways. The organization as a whole does also have some systematic issues with women. -Expenses are scrutinized relentlessly and difficult software is required to book all travel. The travel partner responsible for all flights is verbally abusive and incoherent the majority of the time. Anytime it was brought to managers attention, “oh that’s just so and so” , no employee is deserving of someone screaming at them saying they’re stealing from the company because a flight changed. It makes sense to use these systems for expenses and oversight, don’t make it nearly impossible with archaic software and a just plain mean, travel agent. -Benefits started to be cut. Phone / Internet stipend got lowered. Raises not meeting inflation. Stock handed out like candy, but long term vesting timelines and struggling performance doesn’t drive much value to “total rewards”. -Women are paid less, managers and directors joke about this openly. It’s known.. The organization refuses to acknowledge it.

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CCC Intelligent Solutions Response
3y
The team referenced by this ex-employee did experience some turnover in late 2022 when contracts and revenue increased due to the success of our products. In spite of the workload, the 2022 engagement score for this team was 86%, an extraordinary score for any company. Additional headcount was approved for 2023 and new hires are in the process of being onboarded. Our pay and benefits are benchmarked annually, and we also review internal compensation across functions, levels, and positions by various demographics, including gender.
1.0
Nov 10, 2021
Recommend
Business Outlook

Pros

some benefits were helpful, but not what you would find in the highly competitive tech market

Cons

I experienced a very backward, 1950's type automotive culture that was trying to be as inclusive and diverse and pose as a modern tech culture. The team said that they were a flexible work force, but their actions did not allow for parenting during a pandemic or any grace during very unusual times. I would stay away from this culture as it seems to be driven by fear at the head of some of the orgs, and could not give any help during this unprecedented era in our world.

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CCC Intelligent Solutions Response
4y
We agree with you that work-life balance is important for everyone! We’re sorry to hear that your experience during the pandemic did not align with the 1600 employees who responded to our recent 2021 employee experience survey - over 89% agreed with the statement “My manager supports me in appropriately balancing work and personal commitments.” We would like to understand the details of your specific situation and encourage you to reach out to lruth@cccis.com.
1.0
Sep 8, 2021

Join if you are white

Recommend
Business Outlook

Pros

Good WLB & some good engineers

Cons

Some teams promote white people only & treat asian engineers like floor mat. No value for hardwork.

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CCC Intelligent Solutions Response
4y
CCC is committed to inclusion and diversity. We believe people perform their best when they can bring their full selves to work in an open environment where people are treated fairly and with respect. It’s just the right thing to do. Over the past three years, our promotion rate in our Products & Technology group for people of color (including Asians) and females has been equal to or above that of our white population. That said, we understand it does not feel that way to you. Please reach out to Alex Kewney, the HR leader who supports our Products & Technology organization, to discuss your personal situation and how we can address your perspective and concerns.
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