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      CCC Intelligent Solutions

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      CCC Intelligent Solutions reviews

      3.6

      57% would recommend to a friend

      (568 total reviews)
      avatar

      Githesh Ramamurthy

      81% approve of CEO

      55% positive business outlook

      Ratings by category

      3.9

      Diversity & inclusion

      3.7

      Culture & values

      3.7

      Compensation and benefits

      3.6

      Work/Life balance

      3.5

      Career opportunities

      3.1

      Senior management

      CCC Intelligent Solutions has an employee rating of 3.6 out of 5 stars, based on 568 company reviews on Glassdoor which indicates that most employees have a good working experience there. The CCC Intelligent Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologia da informação industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      568 reviews
      1.0
      Jul 28, 2022

      Unfair opportunities and pay

      Customer success manager (csm)
      Recommend
      Business Outlook

      Pros

      It was a paying job

      Cons

      - Despite my tenure and knowledge, I was never given an opportunity to move up - Pay was not competitive to industry - It was not an inclusive environment

      avatar
      CCC Intelligent Solutions Response
      3y
      CCC has a pay for performance culture, and we regularly benchmark our positions to ensure parity with a fast-moving market. Our promotion metrics confirm our strong track record of promoting from within at all levels. Without knowing your situation, we are unable to look into your comments about career development and inclusion. That said, we are always open to hearing your perspective. If you wish to share it please contact Laurie Ruth at lruth@cccis.com.
      2.0
      Jan 20, 2022

      Sounds good until you actually start working

      Associate customer service representative
      Recommend
      Business Outlook

      Pros

      Interesting position learned a lot about vehicle valuations, decent (not great) pay

      Cons

      SEVERELY MICRO MANAGED. They make you feel like a child and it's ridiculous. It's not worth the stress

      avatar
      CCC Intelligent Solutions Response
      4y
      As an organization, we strive to ensure team members receive the training, support, coaching and resources that will enable them to succeed in their jobs. While every manager’s style is unique, your experience related to your manager’s communication is not the norm at CCC. In our most recent engagement survey, 87% of employees agreed their manager is effective in his/her role as a people leader. Please reach out to Shelly Amundson at samundson@cccis.com, the HR Business Partner for your organization, if you would like to share specific information about your situation.
      3.0
      Dec 20, 2013

      Once a great company to work with

      Regional business manager
      Recommend
      Business Outlook

      Pros

      Salary and benefits, relative lack of supervision. Ability to create one's own schedule to a point. Core product is of great value to clients at a relatively competitive price

      Cons

      Management is content in their own world patting one another on the back. There is no attempt to assist those working in the field to achieve the goals that are expected.

      Viewing 94 - 96 of 568 Reviews
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      ReviewsCCC Intelligent Solutions reviews

      Glassdoor has 675 CCC Intelligent Solutions reviews submitted anonymously by CCC Intelligent Solutions employees. Read employee reviews and ratings on Glassdoor to decide if CCC Intelligent Solutions is right for you.