Capital One reviews

Very difficult to get ahead. Antiquated year end review process is designed to contain costs, not reward and retain performance and talent. Good people forced into lower bracket performance bands so target distributions are met. Way too much focus on perceptions. Not enough focus on real business value. Very competitive environment results in people willing to submarine others for their own ambitions. Self imposed schedule pressure creates stress and diminishes quality. Organizational infighting. Way too much energy spent on recruiting instead of retention and training. Poor IT support often gets in the way of productivity. Too often, "more people" is the answer. When really, fewer, but better people would lead to superior results. Numerous facilities and space management issues. You will likely move your desk at least once a year.

Lot of H1B, Tendency to Hire H1B and fire citizens or GC holders. Last year, COF laid off a lot of people but I don't believe a single H1B employee was affected at least not in Plano. Loan Servicing technology middle management is made up of ex-WIPRO employees with no prior experience to working for a US based company resulting in Managers who don't know the ABC's of management. I have seen Managers talk down to people,shout at people in meetings (especially at contractors who cannot fight back), be condescending and just downright rude. Lot of politics. You need to suck up if you have to get ahead or even get a good rating. Employees are constantly compared to their peers which hampers team spirit. There are other divisions in the company where things are much better than what it is in Loan Servicing IT. There were multiple management changes and each VP brings with him/her an idea of what technology we need to use. This results in Engineers having to become jack of all trades and master of none. If someone cannot keep up with learning new tech every 6 months, then your mgr will get the chance to give you a negative rating, either forcing you to quit the company or fire you so they can hire a H1B.