Capital One reviews

4.5

100% would recommend to a friend

(13,153 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

99% positive business outlook

Capital One has an employee rating of 4.5 out of 5 stars, based on 13,153 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 21% above average for employers within the Financeiro industry (3.7 stars).

Reviews by job title

13K reviews
1.0
Aug 17, 2023
Recommend
Business Outlook

Pros

- Offices are nice - Tech stack is very modern - I like my coworkers when they aren’t trying to stab me in the back

Cons

Rich is hell bent on making Capital One the new Amazon without realizing that Amazon’s culture goes completely against Capital One’s stated culture. 90% of new executives are Amazon rejects (literally Amazon underperformers) who don’t have to RTO and bring their culture with them. Long hours and backstabbing is the norm now. I refuse to collaborate with engineers on my level unless I can clearly demonstrate I’m better them. This is not how tech companies should behave. This performance review cycle has been inhumane and humiliating. Folks have known for two months now if they’ve been promoted, but several orgs have been keeping their lips closed about actual firing of underperformers. I have at least two people in my org that have been told their fine, but now being told they will likely receive a PIP. But they STILL don’t know officially. My manager has personally told me I cannot leave him anymore negative feedback because it looks bad on him. How is that normal? How is that going to help anyone? If Capital One cared about their bottom line, an employee saying they’ll only accept positive feedback is emblematic of a serious problem. I am tired of working for a company that tells me to live the values, while the company is taking a lot of action to actively undermine them.

4.0
Jun 3, 2018
Recommend
Business Outlook

Pros

Innovative Tech Company with good senior management

Cons

Performance Management is on a bell curve and your 1-5 rating greatly affects your career trajectory, salary and bonus. As a result, associates are forced to "play the game" of doing anything they can to appear to be a little better than their peers. This creates a culture where employees routinely take credit for other employees work including managers who are playing the same game as their subordinates. All in it creates a toxic work atmosphere.

2.0
Sep 15, 2023
Recommend
Business Outlook

Pros

There WERE several pros to working at capital one: - good work life balance - strong family culture - modern technology - investment in associates - focus on using the latest and greatest tech - reasonably competitive salary for low stress

Cons

All of the above has been eroded except for maybe the high WLB. There is still not much to do, as a lot of leaderships focus is on using a chainsaw to cut a sandwich. Theres a lot of talk about generative AI and using LLM's, but the amount of engineering work is nonexistent. Additionally, most of the time is spent on compliance and forcing everything to fit a standard but bad structure. We are solving the wrong problem but very efficiently. I have always complained about the poor practices at capital one but sucked it up for the chill WLB, but recently after 4 years I got PIP'd for no good reason! Their bizarre performance management practices are suddenly throwing random people into a PIP and firing them! So now its just a bad engineering culture with none of the coasting benefits! AVOID

Viewing 4 - 6 of 13,153 Reviews

Glassdoor has 21,265 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.