Capital One reviews

4.5

100% would recommend to a friend

(13,153 total reviews)
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Richard D. Fairbank

Not enough data to show CEO approval

99% positive business outlook

Capital One has an employee rating of 4.5 out of 5 stars, based on 13,153 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 21% above average for employers within the Financeiro industry (3.7 stars).

Reviews by job title

13K reviews
2.0
Oct 1, 2023
Recommend
Business Outlook

Pros

End to end view of Credit ecosystem Corporate Learning - there are internal courses to learn a load of things from people who have been in the top roles in the company Easy to switch teams WLB was great but is constantly deteriorating nowadays

Cons

Performance management This would take whole book to write about but still wouldn't make sense as to why they have it in such an outdated fashion twice a year leaving lesser time for actual work to be done. You gotta be popular in your team and some more to do well in this job. This isn't a role for heads down work. Take up this job only if you are great at making decks and presenting them, actual analysis may or may not be important depending on which team you are in but if you make pretty slides with pretty graphs that your skip likes then you might get to keep the job

3.0
May 10, 2024
Recommend
Business Outlook

Pros

I was an employee with Capital One for over 20 years. During most of that time they offered good benefits, fostered a solid culture and had a good vision for the future. The culture specifically is what kept me there so long, while turning away other companies from enticing me away. Another positive was the ability to move around the company to different roles if you desired a new challenge.

Cons

Post COVID, Capital One's culture has shifted dramatically to toxic. Amazon cast-off executives are now influencing a culture where doing your job is not enough to keep your job. They force management to make the bar so high during calibrations that only a select few can reach it and then they outright terminate the employees under the bar without a Coaching Plan or Performance Improvement Plan. Employees are asked to do more with less without any additional compensation. Executive Leadership is easily influenced by the tech companies that Capital One strives to emulate. Instead of being the leader in their industry and doing what is best for the associates, they base their decisions on what Google, Apple and Amazon do. Employees are being forced back into the office and if they don't badge in often enough, they are terminated.

2.0
Aug 23, 2023
Recommend
Business Outlook

Pros

-Decent Tech Stack. Everything is AWS based -Work with very smart people -Benefits are some of the best I've seen outside of Government

Cons

- Toxic work culture created by stack based ranking performance reviews. Managers keep lists of other teams/individuals screw ups during the year and use it during performance reviews. You could have a team of 8 rock star engineers but because of stack ranking, one has to be fired every year. -Nothing gets done unless something is on fire or escalation. -Performance review criteria constantly changing and benchmarks for roles are hidden. -Secret layoffs. Co Workers suddenly disappear and management doesn't talk about it. - The internal hiring process is broken. The workday job reqs don't actually reflect anything the positions entail. The only way to find a new job internally is networking during corporate happy hours.

Viewing 10 - 12 of 13,153 Reviews

Glassdoor has 21,265 Capital One reviews submitted anonymously by Capital One employees. Read employee reviews and ratings on Glassdoor to decide if Capital One is right for you.