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      Capital One

      Engaged Employer

      Capital One reviews

      4.5

      100% would recommend to a friend

      (13,156 total reviews)
      avatar

      Richard D. Fairbank

      Not enough data to show CEO approval

      99% positive business outlook

      Ratings by category

      4.7

      Culture & values

      4.7

      Diversity & inclusion

      4.7

      Compensation and benefits

      4.7

      Career opportunities

      3.8

      Work/Life balance

      3.3

      Senior management

      Capital One has an employee rating of 4.5 out of 5 stars, based on 13,156 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Capital One employee rating is 21% above average for employers within the Financeiro industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      13K reviews
      1.0
      Jun 28, 2018

      Toxic, backward-thinking, badly managed digital division in the Chicago area

      Senior engineer
      Recommend
      Business Outlook

      Pros

      Solid benefits, some excellent Scrum Masters and Engineers who are not properly leveraged.

      Cons

      Management creates a toxic workplace. The twice yearly review process discourages teamwork and kills morale by forcing managers to put 20% or more of their reports on a performance plan or terminiating them. This is no way to create a good work environment or culture. Promotions are subject to cronyism and engineers are encouraged to look out only for themselves. Valuable, high-performing engineers are not developed or promoted. With the recent Chicago lay-off announcements, morale is terrible. It seems like the Virginia offices are better places to work, but steer clear of the Chicago and Rolling Meadows locations if you are looking for a safe workplace. There is no opportunity there.

      1.0
      Dec 1, 2016

      LOVE WHAT THE COMPANY OFFERS BUT HATE THE LIFERS!

      Senior data analyst
      Recommend
      Business Outlook

      Pros

      Capital One Canada is an interesting company; being a foreign branch of a top american bank, it has access to great associate development programs and training resources. They also compensate their associates above well industry standard to compete for talent in the financial services space and technology space. This company is a great stepping stone for new graduates.

      Cons

      There are quite a bit of lifers in middle management at Capital One Canada. These lifers are pretty much stuck and content or even happy. They get paid at less 100k base salary for delivering the quality of work of a junior consultant. Sweet Deal, Right? The chance of transitioning to a big 5 bank probably means a pay cut or running the risk of being the underperformer of a big bank. As these are lifers could only perform in a junior consultant level, the top tech firms like apple, google, amazon, etc, probably won't take them and tech startups mean getting a pay cut and doing REAL work, so NO… Staying put is probably in their best interest. They make it incredibly difficult for new hires to settle in. The turnover is pretty high, on average associates stay for least than 2 years. P.S. A lot of the 4-5 stars are fake posts from HR. If you filter the rating from highest to lowest, you would notice that there are not a lot people find the posts "helpful" but you filter the rating from lowest to highest, you would notice a lot more people find the post "helpful".

      2.0
      Sep 18, 2016

      Middle management needs a lot of work!

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      - Competitive compensation (e.g. Benefits, base, signon bonus, RRSP matching, vacation days and personal days). - Flexible work from home options and depending on the team, good work life balance. - Office space is brightly lit and lot's of natural lighting. Plenty of meeting rooms and collaboration spaces. Now there are standing desks and Macbooks available. - A selection of foosball tables, ping pong table and TVs for watching games with coworkers. - Free goodies (e.g. Tea, coffee, occasionally food). - Plenty of committees to join (e.g. Fun Committee, Philanthropy Committee, Asian Committee). - Casual dress code. - Various Fun Days or company social events throughout the year. - Coworkers are generally intelligent and hardworking. Have met some really nice people and even made some friends. People are usually open to helping and connecting with you. - Senior leaders are friendly and relatively approachable (e.g all hands, office hours, walking around the office).

      Cons

      - Lot's of bullying in the office by middle management that are not addressed through HR policy or by senior management (e.g. coercion, pranks, humiliation, tolerance of inappropriate behaviour). - Rampant favoritism that is counter to its claims of meritocracy. Very obvious in-group and out-group dynamic. - 360 degree reviews are now gone so performance review is more of "he said she said" and whether you are on the good side of certain key players. - Managers don't know how to coach or develop. Just provides passive aggressive "advice" to keep you in check of your "development plan". - Everyone seems nice but will go behind your back to complain to your manager/others. No one really cares about your development like the company claims unless it helps he/she get promoted. - Overemphasis on the charming and extroverted personality as a factor to success. - Lack of focus and forward momentum in the strategic direction of the company. - Things are poorly documented and very poor training in general so good luck with your own onboarding! - Pressure to spend a lot of time, whether you like it or not, to "socialize" with your peers above and beyond what is reasonable for a professional relationship. - Better to keep your mouth shut about issues in the workplace because it will probably get back to you and you will be the one who gets penalized (this includes the many many "employee" surveys that you are asked to fill out).

      Viewing 64 - 66 of 13,156 Reviews
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