Capital One reviews

The induction to the company speaks to the core values and competencies. The CEO of the company also reinforces these aspects. Yet sadly those messages and behaviors are completely lost once in the business, especially at the SVP level down, where I mainly interacted. It is a completely political environment no matter what the location, and I found more weak SVP's and VP's in COF than I have ever seen or would have believed. Owing to their weakness they live in the blame culture but do this in deceptive ways, i.e. make emotive statements of unhappiness, but have no evidence to back it up. However the damage is done as the other weak line management would react to the statement and not be strong enough to stand up and ask for proof. Hence most of the time is either fire fighting, or trying to politically CYA or deflect these statements without substance. Trouble is it is endemic within their organization and will take a significant clear out to change things. I tired of incorrect statements constantly being made to me of my staff and any attempt to not act in the way the rest of the company, i.e. demand proof, is met with accusations that you are not a team player and didn't I know that if an SVP expressed their concern at person X, they didn't need proof, their comment was more than enough.... Serious. Coupled with this, sadly their promotion system is so convoluted and without credibility is is actually causing great people to leave, rather than retaining the talent. They run a system know as cross calibration, where all line managers from a team sit together and discuss every member of staff and rank them accordingly. Trouble is how do you compare a lawyer with a financier? Much less if I want my team members to be ranked at X then I need to argue down all of my peers until I 'get my way'. A horribly amateurish and unprofessional way to determine pay raises, bonus and promotions, which in themselves take at least 12 months to achieve from an exceptional rating. Needless to say many many great people got fed up of this and would leave, meaning the attrition rate was shamefully high and the loss was of the top caliber people. Needless to say after 18 months I found an alternative role outside of the company in a culture much more respectful and transparent.

Can only speak to the AI and ML teams. Avoid them at all cost! Every 6 months, forced distributions and bottom is cut. If everyone does above average, your team will be bullied into assigning someone as below average. Doesn't matter how you perform if your manager has his favorites - even if they are incompetent. I've had someone on the machine learning team ask me what gradient descent is. Or if your manager doesn't look out for his own employees because he is too busy trying to save his own job - then YOU are on the chopping block. Poop rolls down hill. You could be hired to meet PIP quota, so you are doomed the day you start. They call it hire to fire. When calculating TC, expect to also add on your severance package. Why does it look like the ML and AI jobs at C1 are having a hiring frenzy? Because they're replacing everyone they pip'd! Entire management tower is full of amazon and meta rejects and pips - toxic culture follows. Already have an offer in hand, will be cruising until I get pip'd next cycle to collect severance and go.