Cengage reviews

2.8

31% would recommend to a friend

(2,401 total reviews)
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Michael Hansen

38% approve of CEO

24% positive business outlook

Cengage has an employee rating of 2.8 out of 5 stars, based on 2,401 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 25% below average for employers within the Mídia e comunicação industry (3.7 stars).

Reviews by job title

2K reviews
3.0
Mar 12, 2013

Unstable, uncertain

Recommend
Business Outlook

Pros

The people here are great. Hard working, dedicated and trying to do the best job possible. The work/ life balance is favorable and I've generally found it easy to move around between positions. The people with whom I directly work feel strongly about the value of working on educational materials despite the challenges of our industry.

Cons

This industry and this company are undergoing major transitions. We have weathered several large departmental reorganizations with more to come. It's unsettling and demotivating. Despite the company's talk about focusing on digital, from a product development standpoint that's proving to be easier said than done when digital products take weeks and weeks to produce, so there's little speed to market. it's also hard to trust upper managers who either aren't transparent or don't know what they're going to do two months out so give no notice regarding strategic changes. Much comes across as though it's done on a whim with little planning or forethought.

1.0
Sep 5, 2012
Recommend
Business Outlook

Pros

Benefits that include dental, summer hours, tuition and travel reimbursement.

Cons

Let's just say that in 2012, upper management received a 5 or 6 figure yearly raise and very low level employees received $0.30 more an hour as a raise. And this is all while they were complaining that we had no money to waste on frivolous things. The salary is so low that it's barely a livable salary. There's no room for growth unless you suck up to upper management and compliment them 24/7. Employees are overworked, underpaid, and their work is insulted or ignored. This is a horrible environment to be in, not only for personal and career growth, but also for financial reasons. The HR Department is incompetent and refuses to even listen to employee concerns or discuss salary.

1.0
Jun 17, 2026
Recommend
Business Outlook

Pros

It used to be a great place to work. Still a few great people left. They won't be for long.

Cons

Private equity ownership has prioritized quarterly savings over sustainable growth. Leadership increasingly relies on consultants who lack a practical understanding of the business, leading to decisions that may improve short-term financial results while undermining long-term competitiveness. The company that was once known for innovation, employee engagement, and customer focus has become increasingly driven by cost-cutting and financial engineering. The decline in employee sentiment is reflected in the company's ratings and the recurring themes found throughout employee feedback over the past several years. Concerns regarding morale, leadership decisions, turnover, and the overall direction of the company appear consistently across many reviews and should not be ignored.

Viewing 316 - 318 of 2,401 Reviews

Glassdoor has 2,599 Cengage reviews submitted anonymously by Cengage employees. Read employee reviews and ratings on Glassdoor to decide if Cengage is right for you.