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      Cengage

      Engaged Employer

      Cengage reviews

      2.9

      31% would recommend to a friend

      (2,401 total reviews)
      avatar

      Michael Hansen

      39% approve of CEO

      24% positive business outlook

      Ratings by demographic groups

      Cengage has an employee rating of 2.9 out of 5 stars, based on 2,401 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 22% below average for employers within the Mídia e comunicação industry (3.7 stars).

      Reviews by job title

      2K reviews
      3.0
      Sep 2, 2014

      Great Colleagues, But Upper Management Needs To Make A Sincere Effort In Connecting With Employees

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      My colleagues in editorial, production, and rights & permissions were dedicated people who were passionate about the products they produced. The Corporation does offer excellent benefit packages, etc.

      Cons

      The norm at Cengage Learning, particularly in editorial, is relying on skeletal staff who are responsible for a ridiculously high volume of projects. Some vendors, especially those who took over the rights & permissions work, obviously do not have the expertise or background in copyright law. Upper management tends to change workflows and processes without consulting staff who do the actual work. Their decisions make the daily work more difficult, in my opinion.

      2.0
      Oct 2, 2013

      Can you say bankruptcy? Big hurdles to overcome .....

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      Was a great company but the industry to changing and Cengage has not be able to keep up. There were a lot of great people that worked there and the culture was great. I had the opportunity to interact with people throughout the organization.

      Cons

      Inability to make necessary investments to compete. Reorganization after reorganization. Jobs are being eliminated and people are asked to do too much. Customers losing faith in the organization and their ability to deliver quality products as well as support what they are selling.

      1.0
      Sep 19, 2013

      Badly Managed Mess with Little Hope for Recovery

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      A paycheck. Insurance. An occasional feeling of being needed but constantly reminded that the future was bleak.

      Cons

      Constant changes in direction, inability to make the simplest of decisions, bad communication, terrible requirements documents written in unintelligible language. No documentation or training on systems as "management wasn't comfortable with that", Seemed to realize they were headed towards bankruptcy so willing to squeeze employees for everything they could get. A sweatshop with intelligence using Agile as a way to physically and mentally harm employees.

      Viewing 343 - 345 of 2,401 Reviews
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      Glassdoor has 2,599 Cengage reviews submitted anonymously by Cengage employees. Read employee reviews and ratings on Glassdoor to decide if Cengage is right for you.