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      Cengage

      Engaged Employer

      Cengage reviews

      2.9

      31% would recommend to a friend

      (2,401 total reviews)
      avatar

      Michael Hansen

      39% approve of CEO

      24% positive business outlook

      Ratings by demographic groups

      Cengage has an employee rating of 2.9 out of 5 stars, based on 2,401 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 22% below average for employers within the Mídia e comunicação industry (3.7 stars).

      Reviews by job title

      2K reviews
      4.0
      Apr 26, 2023

      Amazing people and mission. Traditional industry.

      Account executive
      Recommend
      Business Outlook

      Pros

      If going to work and feeling valued is important to you, sales is a great place to be at this company. I believe the people truly care about their reports, and the flexibility (and trust) they offer employees is second to none. It's on par with the rest of the industry, and the bonus package is better than some other competitors. The products are best-in-class for the industry in most cases, and otherwise, are at least at par. Other perks include good benefits (parental leave, health/dental/vision), free company-holidays (7+ Wellness Days each year) and about a month of holidays/vacation time, and for outside sales you get a car.

      Cons

      Cengage is one of the best companies in the industry, and is also indicative of broader struggles the industry faces. It straddles the fence-line of traditional textbook publishing (which much of the market still wants), and technological transformation. The product developers are intelligent, hard-working, and collaborative, but the 2-3 year revision cycle for both print and digital make it hard for the company and industry to stay with the times. As a result, sales teams have many consultative conversations as they seek to change the minds of their customers, bit by bit, and help transform the industry to more tech-friendly. Cengage is a great company, and I'd recommend applying if you want to get into EdTech. Just know that professional growth can be slow, don't expect regular or substantive pay raises each year, and recognize that the company/industry only have so much money, and often must choose between investing in product innovations or paying their people. Usually, you don't get both.

      avatar
      Cengage Response
      3y
      Thank you for taking the time to leave a review. I am happy to hear that you feel valued and enjoy the flexibility of your role. It’s great that you are satisfied with the many benefits we provide, including our company-wide wellness days. The education industry is one of constant change and I am proud that as an organization we have been able to adapt and keep up with the changing needs of today’s learners and remain a market leader. Cengage Group has undergone a significant amount of change, we started as a traditional publishing company that is now over 70% digital. I encourage you to embrace change, as it is part of our strategic vision to lead transformation and evolve our strategy based on changing needs of learners. Regarding opportunities for advancement, this is an area that we have invested in significantly over the past several years. I encourage you to have a conversation with your manager about the learning and development resources that are available that may help you advance your skillset and take the next step in your career. Best, Michael Hansen, CEO
      2.0
      Apr 21, 2023

      Good mission, awful leadership

      Talent acquisition partner
      Recommend
      Business Outlook

      Pros

      The company has a strong mission and offers good work-life balance, including additional wellness days outside of PTO. I appreciated the weekly broadcasts with the CEO, which helped to keep everyone informed and aligned.

      Cons

      I found that the company culture was only as good as the worst leadership. Some teams were led with integrity, transparency, and trust, while others were led through cringy forced icebreaker games and called it team-building to hide their hidden agendas and deceit. Additionally, my role at the company was created as a knee-jerk reaction to Covid layoffs, and I was among the first to be eliminated when hiring slowed down. But I’m sure the money they are saving from my salary will help fund their all-hr in person team meeting this spring. The leadership at the director level was not always ethical or trustworthy. They talk a big game about growth opportunities/employee development that is mostly lip service and don’t create actual action plans to help create at path.

      avatar
      Cengage Response
      3y
      Thank you for taking the time to write a review. At Cengage Group, we are dedicated to creating a strong company culture that is rooted in trust, transparency and respect, and that ultimately supports all employees in doing their best work; I’m sorry to hear this was not your experience. People leader management has been, and continues to be, a top priority for me. We continue to roll out new programming that better support people managers and helps them and their teams thrive. I encourage you to reach out to me directly with any further concerns or feedback. I wish you the best in your next endeavors. Best, Jeri Herman, SVP of HR
      Viewing 421 - 423 of 2,401 Reviews
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      ReviewsCengage reviews

      Glassdoor has 2,598 Cengage reviews submitted anonymously by Cengage employees. Read employee reviews and ratings on Glassdoor to decide if Cengage is right for you.