Cengage reviews

2.9

31% would recommend to a friend

(2,401 total reviews)
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Michael Hansen

39% approve of CEO

24% positive business outlook

Cengage has an employee rating of 2.9 out of 5 stars, based on 2,401 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 22% below average for employers within the Mídia e comunicação industry (3.7 stars).

Reviews by job title

2K reviews
4.0
Mar 22, 2023
Recommend
Business Outlook

Pros

Challenging and High Expectations but Fair. Will train you to be good in your position

Cons

The High Expectations can be stressful at times. Especially when dealing with customers with their own subjectiveness and biases. But don't let these cons be a deterrent to seeking employment with Cengage.

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Cengage Response
3y
Thank you for taking the time to leave a review. I am pleased to hear that you feel you have received proper training for your role and that you find your work challenging. Appreciate your thoughtful approach to customer interactions and recognize this can sometimes be stressful to navigate. That said, I encourage you to speak with your manager and team to discuss opportunities, challenges and prioritization to help you achieve work-life balance. Best, Michael Hansen, CEO
1.0
Mar 20, 2023

Poor Pay

Recommend
Business Outlook

Pros

Decent benefits. Nothing crazy, but good.

Cons

Not good for long term employment, raises do not keep up with even half of general cost of living inflation. Disappointing pay bands.

1.0
Mar 17, 2023

Beware of Constant Reorgs and Lay offs

Anonymous employee
Recommend
Business Outlook

Pros

The work life balance is great, benefits are solid, good time off and holidays.

Cons

The Company is constantly doing reorgs and layoffs. I was with the company a short time and executive positions were consistently changing. I do think the company has potential, but is very disorganized. Additionally, it feels as though people are treated as disposable and they do not deliver on the culture they preach when during the hiring process. It feels like leaders are very scatterbrained and do not think through decisions. They just make them and do not really appear to care about the consequences. I do think there is truth to the positive reviews and that it can actually be a great place to work. That said, you have no idea if you are signing on to a great and cohesive team or a disorganized and disconnected team.

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Cengage Response
3y
Thank you for writing a review. I am happy to hear that you were able to achieve a healthy work-life balance and enjoyed our benefits, including PTO, while you worked here. Regarding reorganizations and layoffs, the education industry is one of constant change, yet our strategy of delivering affordable high-quality materials to students remains the same. We periodically evaluate our approaches, and that sometimes results in difficult decisions about colleagues and teams. That said, these decisions are not taken lightly; we value every employee and the contributions they have made. I wish you the best. Best, Michael Hansen, CEO
Viewing 433 - 435 of 2,401 Reviews

Glassdoor has 2,599 Cengage reviews submitted anonymously by Cengage employees. Read employee reviews and ratings on Glassdoor to decide if Cengage is right for you.