Cengage reviews

3.0

34% would recommend to a friend

(2,396 total reviews)
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Michael Hansen

43% approve of CEO

27% positive business outlook

Cengage has an employee rating of 3.0 out of 5 stars, based on 2,396 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is in line with the average (within 1 standard deviation) for employers within the Mídia e comunicação industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Nov 16, 2019
Recommend
Business Outlook

Pros

There are some great people who work here and that is the ONLY thing I miss about it.

Cons

Leadership and Management - From Michael Hansen, to Bleichmar, to the SVP's and on down to DM's. This company talks a good game about caring for its employees, and about building strong culture, etc., etc. but the only culture that is valued here is a culture where employees are 'yes men' and don't question the status quo and remain silent while leadership makes mind-boggling decisions. Cengage Unlimited has turned out to be a huge mistake that was pushed for by leadership without a full understanding of the financial impact it would have on the company's bottom line. Or take for instance the move to Pier 4, a highly expensive piece of real estate, that in reality Cengage could not afford to make, given what we now know about their losses this mid-year, which has meant layoffs all around. The merger with McGrawHill will probably be their only saving grace because without it, Cengage would likely cease to exist in another five years, maybe less. If I were McGraw I'd abandon the merger and let Cengage's leadership sink the company, which is where it would have been headed. (Picture the Titanic slowly disappearing below the waters) So to summarize: at Cengage employees don't matter, culture doesn't matter and to a great extent even their products ultimately don't matter. Any profits earned here are used to pay off investors and the salaries of the Executives (of which there is an inordinate amount) who run the various business units, rather than creating great products. There is no innovation happening at this place! Salary - salaries are below industry average, (except for the DM's, SVP's and Exec's - they always seem to do well at Cengage). I got a raise that numbered in pennies during the last review (and that was with a good performance appraisal)! Some colleagues I know received no increases whatsoever. If you are a person who loves innovation, who wants great company culture and an environment that values what you bring to the table - Cengage is not the place for you! Look elsewhere.

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Cengage Response
6y
Thanks for taking the time to share your feedback. I invite you to reach out to me directly to discuss your comments. In the meantime, I’d like to point out that we do pride ourselves on our culture built on the principles of transparency, candor and doing more together. As you know, we don’t shy away from candid feedback (including advice/suggestions from all employees) and we continually strive to make this the best possible place to work so that we can continue transforming lives through the power and joy of learning. While we do listen, and we are receptive to the suggestions made by our candid employees, we have to make the best business decisions that we can, based on the dynamics of our business and industry – this will always be true as we work to build a sustainable, student-centered company. We are focused on putting our learners first – and this is proven out not only in our quality products, but also through our affordability initiatives, of which Cengage Unlimited is just one example. And on the topic of Cengage Unlimited, after just one year of being available to students, we have already sold over 1.5 million subscriptions and saved students over $100M. Of course, there is always more for us to do – and we will continue to invest in our products, people and technology, while planning for our merger with McGraw-Hill, which based on our complementarity across our businesses, will create even more opportunities for us to expand our affordability initiatives and impact the lives of even more students, globally. Recognizing that Cengage may not be the right fit for everyone, I appreciate that you took the time to share your views in an effort to help make us better.
2.0
May 24, 2016

Sinking Ship

Anonymous employee
Recommend
Business Outlook

Pros

Was once an exciting organization to be a part of with quality and innovative products you could really believe in.

Cons

Constant reorganization and lay-offs without a clearly communicated strategy or direction. Talented employees are often let go and loyalty in certainly not rewarded. Typical corporate downsizing has been a constant theme for the past 5 years and each employee is constantly being asked to do more with less resources, resulting in rushed work and end products.

3.0
Jan 28, 2016

great people, questionable management

Anonymous employee
Recommend
Business Outlook

Pros

People are fantastic, everyone is hard working and helpful and there's a pretty good community.

Cons

Some of the management is definitely questionable, from some parts of management who don't know the business and lack leadership skills and others who are simply bullies.

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