Cengage reviews

Recently they have let go many people in our organization and replaced them with one of the largest outsourcing firms "Cognizant" to which some of the employees of many years were "rebadged" as a Cognizant employee or terminated without severance pay. This company use to be a company of value, integrity and loyalty to its customers and its employees however software is rushed out the door with glaring bugs, customers reach out about bugs/security issues and most are swept under the rug while, and people are leaving without being replaced leaving the remaining members of teams left with more work than they can handle yet the same deadlines are expected causing shortcuts and poor software to be developed.

Completely agree with other posts that upper management is out of control. The word "bully" has been used often in recent reviews, and I would agree some of the exec team members embody that. I left because I had seen too many people let go over the years, and others who left because they couldn't take the work load anymore. Morale seemed so low it was at a point of no return. Please, reward employees with loyalty to the company and many years in tenure - not just with, at the very least, more than a cost of living raise, but not by mass layoffs of tenured folks. Town halls are well-meaning, but don't really demonstrate that the executive team has any idea what's going on on the ground floor. Upper-middle level management seems too terrified about losing their jobs to properly lead, or properly support those below them. Unfortunately, to no fault of the company, the industry is rapidly shrinking, and Cengage is trying to adjust to it.