Cengage reviews

3.0

35% would recommend to a friend

(2,396 total reviews)
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Michael Hansen

43% approve of CEO

27% positive business outlook

Cengage has an employee rating of 3.0 out of 5 stars, based on 2,396 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is in line with the average (within 1 standard deviation) for employers within the Mídia e comunicação industry (3.7 stars).

Reviews by job title

2K reviews
2.0
May 19, 2015

Cengage Is Coming For You

Anonymous employee
Recommend
Business Outlook

Pros

Full benefits package The freedom of feeling no loyalty to the company who employs you Paycheck

Cons

Typical corporate giant who consumes your friendly, small publisher that you actually enjoyed working for so that they can take out their competition, dismantle your company, lay off most of the people around you, insert the little cog that is you into their giant corporate wheel and give you meaningless and unrelated ways to overfill your day, and make you question what you're doing with your life and basically melt down into an existential crisis on an increasingly frequent basis. But if you're into that sort of thing, it's a great place! Oh, and Michael Hansen is a soulless piece of ....

2.0
Nov 28, 2015
Recommend
Business Outlook

Pros

There use to be so many pros to working for Cengage Learning but just recently the company has taken a turn for the worse and will probably be a sinking ship due to some decisions that is leaving a bad taste in a lot of peoples mouths

Cons

Recently they have let go many people in our organization and replaced them with one of the largest outsourcing firms "Cognizant" to which some of the employees of many years were "rebadged" as a Cognizant employee or terminated without severance pay. This company use to be a company of value, integrity and loyalty to its customers and its employees however software is rushed out the door with glaring bugs, customers reach out about bugs/security issues and most are swept under the rug while, and people are leaving without being replaced leaving the remaining members of teams left with more work than they can handle yet the same deadlines are expected causing shortcuts and poor software to be developed.

2.0
Jun 22, 2016

Morale So Low, Left My Dream Job

Anonymous employee
Recommend
Business Outlook

Pros

I absolutely enjoyed working with everyone here; the people were fantastic. In each department I worked in, team members worked hard together towards a common goal; direct managers were even in the grind every day. The office culture was fun, too; strong camaraderie amongst employees, outside-of-work get-togethers, and longtime friends were an excellent benefit of working for this company. Flexible ability to work from home when needed. The industry is very interesting and engaging. Job itself was intellectually stimulating and I loved it.

Cons

Completely agree with other posts that upper management is out of control. The word "bully" has been used often in recent reviews, and I would agree some of the exec team members embody that. I left because I had seen too many people let go over the years, and others who left because they couldn't take the work load anymore. Morale seemed so low it was at a point of no return. Please, reward employees with loyalty to the company and many years in tenure - not just with, at the very least, more than a cost of living raise, but not by mass layoffs of tenured folks. Town halls are well-meaning, but don't really demonstrate that the executive team has any idea what's going on on the ground floor. Upper-middle level management seems too terrified about losing their jobs to properly lead, or properly support those below them. Unfortunately, to no fault of the company, the industry is rapidly shrinking, and Cengage is trying to adjust to it.

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