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      Cengage

      Engaged Employer

      Cengage reviews

      2.9

      31% would recommend to a friend

      (2,401 total reviews)
      avatar

      Michael Hansen

      39% approve of CEO

      24% positive business outlook

      Ratings by demographic groups

      Cengage has an employee rating of 2.9 out of 5 stars, based on 2,401 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 22% below average for employers within the Mídia e comunicação industry (3.7 stars).

      Reviews by job title

      2K reviews
      2.0
      May 8, 2025

      The greed is out of control

      Anonymous employee
      Recommend
      Business Outlook

      Pros

      the actual work is enjoyable coworkers work at home option

      Cons

      This company has a troubling pattern of ongoing layoffs. Leadership often announces that the cuts are over, only to initiate another round the following month. Or they say that layoffs are over and then immediately hire a new company to cut costs. While many roles have been shifted to India, a significant amount of the work remains in the U.S., largely because there's hesitation to rely on less experienced offshore teams. It's hard to understand Cengage's purpose beyond serving as a revenue engine for private equity interests. The constant instability raises serious questions about its long-term vision and integrity.

      2.0
      Aug 8, 2024

      Bad Pay, Constant Layoffs in US offices, Outsourcing rampant in several departments

      Content manager
      Recommend
      Business Outlook

      Pros

      The people make the company. Great colleagues that are open to helping others. ERGs are great.

      Cons

      At least 3 mass layoffs in a year. Some of these layoffs have affected the same teams each time. Content Creation is being heavily outsourced and the Content Manager role has significantly changed causing little to no opportunity for growth professionally and financially. Very small raises. They will give you more work than what is within your job description, but will not reward you by increasing compensation. Changes taking place throughout the company are not helping the company create the best product. They are trying to make the most money possible with the lowest quality produced which wasn't what I signed up for when applying. No longer a remote first company.

      avatar
      Cengage Response
      1y
      Thank you for taking the time to leave a review. I am glad to hear that you enjoyed your colleagues, and our employee resource groups positively impacted your experience.  Regarding layoffs, as we evolve our strategy to meet the needs of the education market, we routinely evaluate our approaches to ensure we are able to be competitive; that sometimes results in difficult decisions about colleagues and teams. Our company remains virtual-first, allowing individual teams to determine what format works best for them. For some groups, this means experimenting with a hybrid work model, but many remain virtual-first. We will continue to experiment across our teams to ensure effective collaboration and performance. We do recognize the need for employees to have time to reset and recharge, which is why we offer a wellness week – providing employees a full week off at the end of the year, in addition to their vacation time and two floating holidays. Regarding our approach to pay, our merit increases are also in line with the market and our HR teams continually monitor pay to make sure we remain competitive.  I wish you the best in your next endeavors, Michael Hansen, CEO 
      1.0
      May 30, 2024

      Endless layoffs

      Finance manager
      Recommend
      Business Outlook

      Pros

      None none none none none

      Cons

      Annual reorganizations and layoffs. The complaint is falling apart

      Viewing 223 - 225 of 2,401 Reviews
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      ReviewsCengage reviews

      Glassdoor has 2,598 Cengage reviews submitted anonymously by Cengage employees. Read employee reviews and ratings on Glassdoor to decide if Cengage is right for you.