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      Cengage

      Engaged Employer

      Cengage reviews

      2.9

      32% would recommend to a friend

      (2,399 total reviews)
      avatar

      Michael Hansen

      41% approve of CEO

      25% positive business outlook

      Ratings by category

      3.4

      Work/Life balance

      3.3

      Diversity & inclusion

      2.9

      Compensation and benefits

      2.8

      Culture & values

      2.4

      Senior management

      2.4

      Career opportunities

      Cengage has an employee rating of 2.9 out of 5 stars, based on 2,399 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Cengage employee rating is 22% below average for employers within the Mídia e comunicação industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      4.0
      May 23, 2024

      Company Culture is Good, But C-Suite Lacks Clarity

      Senior research coordinator
      Recommend
      Business Outlook

      Pros

      Working on the research team was amazing. My colleagues and I consistently planned and executed long-term projects mainly due to our excellent communication. My manager was truly one of the best in the business, and I always felt like I knew where I stood with her and the team. In addition, the company has lots of Employee Resource Groups (ERGs) which host a ton of panels, discussions, and guest speakers. For transparency, I was an active member and leader of the Pride ERG and the Green ERG.

      Cons

      It often felt like the people at the highest levels of the company were out of touch with what was happening on the "ground," so to speak. They often missed the forest for the trees, or made embarrassing blunders at all-company meetings. In addition, the lowest-level employees at the company are paid far below what they deserve, and the turnover for those roles is very high.

      avatar
      Cengage Response
      2y
      Thank you for leaving a review about your experience working here. It’s great to hear that you enjoyed your team, manager and work as part of our research team. I want to extend a sincere thank you for dedicating time outside of your traditional responsibilities to help lead our employee resource groups, they are a crucial part of our culture which help drive connection and camaraderie. I am sorry to hear that you feel as though our leadership team is ‘out of touch’. Creating opportunities for candid conversations is a top priority for me and the entire executive team. We look to do this through our First Fridays and departmental town halls. Our employees underpin our success, I always welcome feedback on how we can help answer questions or clarify direction in these forums. I wish you the best in your next endeavors. Best, Michael Hansen, CEO
      5.0
      May 23, 2024

      Great Culture

      Software engineer
      Recommend
      Business Outlook

      Pros

      They have a great corporate Culture. Salaries and benefits are good. The people are wonderful!

      Cons

      Not many. I've chosen to stay for 24 years.

      2.0
      May 21, 2024

      Anyone can buy an award

      Content manager
      Recommend
      Business Outlook

      Pros

      The people you used to work with.

      Cons

      Micromanagement by managers justifying their jobs, moving everything offshore while piling on work of the people that remain, top-heavy with many directors, and directors of directors. As long as you are friends or family you are treated well.

      Viewing 262 - 264 of 2,399 Reviews
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      Glassdoor has 2,596 Cengage reviews submitted anonymously by Cengage employees. Read employee reviews and ratings on Glassdoor to decide if Cengage is right for you.