Does Chess.com pay their employees well?

According to anonymously submitted Glassdoor reviews, Chess.com employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Chess.com. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Chess.com?

74% of Chess.com employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Chess.com 4.6 out of 5 for work life balance, 4.0 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Chess.com?

Senior Software Engineer (9) , Software Engineer (9) , Member Support Specialist (8) , Fair Play Proctor (5) , Chess Coach (3) , Customer Support Specialist (3) , Graphic Designer (3) , Social Media Manager (3) , Analyst (2) , Backend Developer (2) , Community Manager (2) , Customer Support (2) , Director (2) , Frontend Developer (2) , Head Chess Coach (2)

What are the pros of working at Chess.com according to real employee reviews?

"Some great people in the company." ((in 14 reviews)); "Awesome team." ((in 11 reviews)); "Flexible hours shift." ((in 8 reviews)); "Collaborative environment, approachable management, learning" ((in 6 reviews)); "Amazing colleagues who are indeed enthusiastic about chess and building a global company" ((in 5 reviews))

What are the cons of working at Chess.com according to real employee reviews?

"low pay and hard to communicate" ((in 4 reviews)); "The stack is antiquated and filled with a significant amount of technical debt, with no leadership or vision to move the product to a manageable state." ((in 3 reviews)); "Poor communication, a confusing culture, and a toxic environment of backstabbing." ((in 3 reviews)); "level managers have no actual power that they're willing to use." ((in 2 reviews))

What are employees saying about Chess.com layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Chess.com layoffs and their outlook for job security at Chess.com in 2026.

Chess.com reviews

4.1

74% would recommend to a friend

(92 total reviews)

Erik Allebest

84% approve of CEO

62% positive business outlook

Ratings by category

4.6

Work/Life balance

4.3

Diversity & inclusion

4.0

Culture & values

3.5

Senior management

3.4

Compensation and benefits

3.2

Career opportunities

Chess.com has an employee rating of 4.1 out of 5 stars, based on 92 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Chess.com employee rating is in line with the average (within 1 standard deviation) for employers within the Mídia e comunicação industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

92 reviews

5.0

Jan 12, 2022

Amazing place to work

Anonymous employee

Recommend

Business Outlook

Pros

Company hires high quality talent and trusts them to do their job without any middle management. Remote first and flexible hours and location of work. Company has a set of great core values including compassion and empathy. CEO truly cares deeply about every employee. Extremely fun working environment and no corporate BS.

Cons

Company is growing quickly and has some growing pains.

Chess.com Response

4y

Thank you so much for sharing! We're very proud of the working environment that everyone has built. Those values of trust, compassion and empathy are truly at the centre of everything we do and I know the whole team is committed to that. I completely agree that keeping things flexible and maintaining the remote and non-corporate vibe is just so much more…fun! That said, yes we are growing quickly and that comes with its own challenges. It’s going to continue to be a learning process, but it’s great to know that you're with us on this journey. Your ideas and concerns are crucial and will continue to help shape the future of the company. Thanks again for taking the time to post this, and please feel welcome to connect 1:1 to discuss further at any time!

5.0

Aug 3, 2021

Best company I have ever worked in all my life

Senior seo analyst

Recommend

Business Outlook

Pros

The treatment that I have received at Chess.com is simply unbelievable for a company. Always willing to help, to care about ourselves, keep us motivated and specially, always relying on us and helping us to give our best. Erik and all the team are the best team I have ever had in all my life. I am sure I won't find a better team EVER.

Cons

Sometimes, you are so involved in the product and the company that you need to "force" yourself to disconnect but this is something that comes from myself. The company never asked me to work "more" or anything similar. They treat you so well that you feel incredibly involved with the company.

3.0

Apr 2, 2025

Not Great

Client support specialist

Recommend

Business Outlook

Pros

Fully remote, time off isn't really questioned, and you can work whenever you want (as long as you fulfill your duties).

Cons

Management is disorganized, and low-level managers have no actual power that they're willing to use. My manager specifically would often say one thing and do a complete other thing. Pay raises do NOT even keep up with inflation, and there is little to no opportunity for advancement.

Viewing 13 - 15 of 92 Reviews

Jobs at Chess.com

SysOps

Remote

View job

Data Analyst, Growth & Monetization - ChessKid

Remote

View job

Senior Product Manager

Social Media Manager - Italian

Estados Unidos

View job

Chess.com

Chess.com reviews

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Best company I have ever worked in all my life

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