Chipotle reviews

3.4

54% would recommend to a friend

(21,634 total reviews)
avatar

Scott Boatwright

53% approve of CEO

42% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,634 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

22K reviews
3.0
Feb 20, 2022
Recommend
Business Outlook

Pros

Higher pay Easy to move up into higher positions Food is good Fun work environment

Cons

Labor intensive work Fast paced Under staffed Uncaring Corporate Customers

4.0
Feb 4, 2022

Crazy Hours

Recommend
Business Outlook

Pros

Professional work environment. Nice work truck. Tools you need, cell phone, laptop. Very easy job but mostly driving to locations. KPIs are easily met. Yearly reviews are mostly self done, easy but not meaningful. Yearly bonuses are mostly based on company performance. Good place starting out as a new or younger employee. Not really meant for a family person because work life balance is off norms. Three weeks vacation starting off is great.

Cons

Work schedule very early. Getting up at 2:30 am regularly. Early start times means you go to bed at 6:30pm at night. Too many stores assigned to you spread out over half of the state makes it difficult to really make a great impact at each location. Turnover is outrageous so you are always training the same ten things every visit. Outdated billing systems and inventory tracking causes much duplication and mostly on the honor system. Takes way too much time just documenting your work. Phone calls and emails, work orders come in at all hours of the day and night. Your phone is constantly ringing or beeping. No kidding.

2.0
Jan 31, 2022
Recommend
Business Outlook

Pros

Customer service experience, real life skills, learning PATIENCE AND SELF CONTROL

Cons

People/customers are extremely needy, don’t care about anything but themselves , they make your job harder than what it is 90% of the time …. Management barely gives you breaks as a minor. Lots of cleaning/ cross training will be done , you always have to pick up someone else’s slack, online orders are hectic and you will be alone doing them 75% of the time, grill cooks are rude and take their precious time doing anything , having to make calls /yell at the grill is annoying. You will come home filthy and smelling like onions, all the work that you do is not worth 10$ an hour …management does not care if you are a minor they will work you to death with no breaks , cashiers are greedy and will pocket all their tips if you don’t catch them. People with families of 10 will come through the line, during rush hour you cannot move + lines will be backed up to the door and people will wait as long as they have to. I hated that place .

Viewing 418 - 420 of 21,634 Reviews

Glassdoor has 22,138 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.