Chipotle reviews

3.4

54% would recommend to a friend

(21,613 total reviews)
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Scott Boatwright

54% approve of CEO

43% positive business outlook

Chipotle has an employee rating of 3.4 out of 5 stars, based on 21,613 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Chipotle employee rating is in line with the average (within 1 standard deviation) for employers within the Restaurantes e serviços alimentícios industry (3.7 stars).

Reviews by job title

22K reviews
2.0
May 1, 2018
Recommend
Business Outlook

Pros

Decent pay as a GM (50k in florida, plus up to 10k a year in bonus if store is running well financially). Lots of room to move up as people are always being fired or quitting at high positions, easy to build a nice resume.

Cons

High turnover, extreme expectations with no real assistance. Employee and lower managers make almost nothing, its hard to hold people accountable to a higher standard when they are overworked and under paid, most good people leave for better paying, easier jobs. Some regional management is decent, most Ive met expect the impossible and preach it as "easy". You will work more than 5 days a week and 50 hours to cover shifts, and will routinely run short.

3.0
Apr 19, 2018
Recommend
Business Outlook

Pros

It helped me with my customer service skills and helped me become more confident with myself. The team members are super nice and if you need help with something then they will help you

Cons

Didn’t have the proper amount of training. After 1 day of training me they instantly threw me on the line. All I did in that day of training was cut lettuce.

4.0
Feb 2, 2018
Recommend
Business Outlook

Pros

Great Salary for a fast casual concept. Easy menu to execute. Easy inventories and ordering process. Tools aplenty to make you successful at the role. As a manager - you get ServSafe Training for free. (If you pass) free meals and you get to listen to music during shift.

Cons

Training, training and more training. I do not feel I was given the correct training. As an external hire, I understand a large amount of common practices should be considered as transferable skills. Everything was fine during the initial stages, but for a company that drills on training practices for crew members, managers need the same level of training if they are to be held to the same expectations. (Accountability) I eventually made enough contacts that could help me through the processes and to be fair they didn't hammer down on results as soon as I expected. As far as work/Life balance: Not great in a store that needs 90% of the staff turned over. The current Service managers (all 3) needed to be let go, but in order to do that you will need to cover when they are gone until you find great managers to replace. On separate occasions, everyone of them broke policy and I made a call to save their jobs with an action plan to correct action. (Yet I, Run in to grab my keys during an exclusion (Violation) and no mercy is to be had.) If you are considering a management position within Chipotle, Take it. Work hard, have really high standards and don't let people bring you down.

Viewing 130 - 132 of 21,613 Reviews

Glassdoor has 22,117 Chipotle reviews submitted anonymously by Chipotle employees. Read employee reviews and ratings on Glassdoor to decide if Chipotle is right for you.